Sam Easterbrook

To Whom It May Concern,

I am writing this reference letter in support of Sam who has worked for us a long time.
Over the course of his employment with us, he has continued to learn new skills starting as a kitchen porter and moving on to his current position as a full-time member of our front of house team. In this position he is now trained in making cocktails, coffee’s and changing barrels aside from managing tables and general bar/front of house tasks. Our brewpub & restaurant is renowned for its fast-paced environment. Sam remains composed, focused & friendly during peak service hours ensuring a smooth and efficient service whilst also being attentive to our customer’s needs. I’m sure he will be a valuable member of staff to any future employer. If you require further information, please do not hesitate to contact me.
Sincerely,
Flo Hurley
General Manager
The Foundry – Canterbury Brewers & Distillers

• Learnt about new products quickly, providing comprehensive guidance to customers.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Built strong relationships with regular customers for repeat business.

Streamlined kitchen operations by efficiently organising cooking utensils.
Conducted thorough cleaning and inspections of food preparation areas for sanitary compliance.
Supported chefs in food preparation, including washing, peeling, and cutting ingredients.
Fostered a positive working environment through effective collaboration with kitchen staff.
Maintained readiness of kitchen utensils to meet operational demands.
Contributed to task completion ahead of schedule by at least 10 minutes.

Achieved service time and quality targets through proactive initiatives.
Utilised multilingual skills to improve communication and customer engagement.
Inspected products and services to ensure adherence to quality standards.