Dylan Briggs
Ilfracombe,Devon
Summary
Dedicated professional with extensive experience in customer service and food service. Demonstrates exceptional skills in order accuracy, communication, and team collaboration. Adept at maintaining food safety standards and possessing comprehensive beverage knowledge. Known for a positive attitude, professionalism, and proficiency in cooking basics and table arrangement. Holds first aid training certification, ensuring a safe environment for customers and colleagues alike. Committed to delivering outstanding service and enhancing customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Bartender Waiter
The Woodpecker - Mullacott
2023.01 - 2024.12
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
- Engaged with customers to create a welcoming atmosphere, responding to queries and feedback with professionalism.
- Served drinks and food items at bar and table locations, ensuring order accuracy and timely service for maximum customer satisfaction.
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
Kitchen Porter
At One - Braunton
2018.03 - 2019.01
- Washed and put away cookware, utensils and dishes.
- Removed rubbish and recycling regularly to keep workspaces neat and clean.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Maintained a positive attitude under pressure, contributing to a harmonious kitchen environment.
- Completed daily cleaning and restocking checklists to support kitchen operations.
- Provided assistance in setting up and clearing down the kitchen before and after service hours.
Education
GCSEs -
Braunton Academy
Skills
- Customer service
- Order accuracy
- Communication
- Team collaboration
- Food safety
- Beverage knowledge
- Positive attitude
- Professionalism
- Cooking basics
- Table arrangement
- Customer Service
- Food service
- First aid training
Certification
- [Area of study] certified GCSE's
- [Type] Licence -learning to drive
Languages
English
First Language
Hobbies and interests
I am very sociable and enjoy travelling/holidays with friends. I recently started Snowboarding., Enjoy watching sports, Interest in investments, Gaming
Driving licence
In the process of learning to drive
Additional information
- I have good customer service/people skills and enjoy dealing with the public. In all my recent employment I have worked as a team member, but also able to work on my own initiative when needed.
- Hardworking
- I enjoy new challenges and learning new skills
Timeline
Bartender Waiter
The Woodpecker - Mullacott
2023.01 - 2024.12
Kitchen Porter
At One - Braunton
2018.03 - 2019.01
GCSEs -
Braunton Academy