Saloni Kansara
London
Summary
Highly driven and detail-focused professional possessing robust academic foundation in Business Management and Commerce, complemented by practical experience in education consultancy, hospitality, and customer service.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Food and beverage assistant
ETC Venues by Convene
London
10.2023 - Current
- Assisted in delivering exceptional customer service within fast-paced dining environments.
- Maintained cleanliness and organisation of dining areas to enhance guest experiences.
- Supported preparation and presentation of food and beverages for various events.
- Engaged with guests to provide information about menu items and specials.
- Responded promptly to customer inquiries and resolved any issues to ensure satisfaction. Managed over 1000 people coming for their event per day.
Bakery assistant
The Bread Factory
London
06.2023 - 09.2023
- Collaborated with team members to streamline production processes and improve efficiency in daily operations.
- Maintained cleanliness and organisation of workstations and storage areas to promote safe environment.
- Assisted in packaging and labelling finished products for sale while ensuring compliance with health regulations.
- Packaged baked items efficiently to expedite sales process.
- Prepared and baked variety of bread products following established recipes.
Education Coordinator
Shreeji Overseas
Nadiad
12.2016 - 05.2023
- Provided guidance to students in selecting appropriate education programmes aligned with their career aspirations.
- Conducted workshops to enhance students' understanding of various study destinations and admission processes.
- Facilitated one-on-one counselling sessions to address individual concerns and academic goals.
- Developed informative resources about universities and courses to assist students in making informed decisions. Managed over 50 customer calls per day', or "Increased sales by 10%".
- Evaluated students' academic backgrounds and interests to provide tailored recommendations for study pathways.
Education
MSC Business Management with PDP - Business management
BPP University
London, United Kingdom 06.2023 - 12.2024
Bachelor of Law - Law
Sardar Patel University
Gujarat, India 06.2019 - 04.2022
Master of Commerce - Finance
Sardar Patel University
Gujarat, India 06.2016 - 04.2018
Bachelor of Business Administration - Business management
Sardar Patel University
Gujarat, India 06.2013 - 04.2016
Skills
- Customer Service
- Customer relations
- Cash handling
- Efficient coordination
- Case management proficiency
- Negotiation and mediation
- Application process expertise
Affiliations
- Painting, Travelling
Certification
Food Safety Leval-2 (A document that recognizes all the essential topics
related to food hygiene to ensure that you acquire the necessary
knowledge and skills to handle food safely and hygienically)
* Health & Safety Leval-2 ( A document taht recognizes qualification provides
learners with the opportunity to develop their knowledge
of health and safety, including the role that everyone plays in
maintaining a safe working environment)
Timeline
Food and beverage assistant
ETC Venues by Convene
10.2023 - Current
Bakery assistant
The Bread Factory
06.2023 - 09.2023
MSC Business Management with PDP - Business management
BPP University
06.2023 - 12.2024
Bachelor of Law - Law
Sardar Patel University
06.2019 - 04.2022
Education Coordinator
Shreeji Overseas
12.2016 - 05.2023
Master of Commerce - Finance
Sardar Patel University
06.2016 - 04.2018
Bachelor of Business Administration - Business management
Sardar Patel University
06.2013 - 04.2016