Detail-oriented professional with strong organisational and communication skills. Proven ability to manage challenging situations while ensuring safety and compliance. Experienced in supporting team dynamics and enhancing operational efficiency.
Overview
9
9
years of professional experience
Work history
Prison officer
MOJ
Market Harborough, Leicestershire
2023.08 - 2025.02
Fostered positive and professional relationships with prisoners and colleagues, utilising conflict resolution strategies and interpersonal skills to maintain order.
Ensured safety and security protocols were upheld for up to 130 inmates in a high-pressure environment.
Conducted regular physical training to meet job demands and uphold fitness standards.
Accounts assistant
CGI Creative Graphics International
Kempston, Bedford
2019.09 - 2023.07
Responded to and resolved daily finance queries from stakeholders involving high value transactions; gathered and organised key information when escalating complex issues, ensuring faster and more informed decisions by senior staff.
Trained and supported a new team member in learning internal processes, including accurate updating and maintenance of order trackers.
Cleared a significant backlog of sales debit notes ensuring accurate financial records and smoother reconciliation.
Liaised with multiple departments to collect labour cost data for 100+ agency workers, typically totalling up to £100,000 per week, contributing to more accurate reporting and budget tracking.
Logistics administrator
Flamingo Flowers
Sandy, Central Bedfordshire
2016.06 - 2016.09
Delivered consistent administrative support to logistics operations, helping to streamline internal processes and improve workflow efficiency.
Communicated daily with vendors and manufacturing staff, resolving production queries and providing up-to-date order status information.