Dedicated professional with strong communication and interpersonal skills, adept at teamwork and problem-solving. Experienced in rehabilitation guidance and supporting individuals with complex needs, while maintaining composure in high-pressure situations. Proficient in IT and administrative tasks, with a keen understanding of aggressive behaviour and conflict resolution. Committed to working in structured environments, demonstrating respect for all individuals, and working in emergency situations.
I have worked as a Prison Officer in a high-security prison for over 4 years and 8 months. My core responsibilities include maintaining a safe and secure environment while upholding order and discipline within the facility. I am responsible for preventing escapes, conducting thorough security checks, writing detailed reports, and keeping accurate records.
I work closely with individuals who present complex needs, including those struggling with substance misuse and mental health challenges. I play an active role in supporting rehabilitation by encouraging prisoner participation in work, education, and behavioural programmes. I respond to emergencies with composure and professionalism and am skilled at monitoring prisoner behaviour to identify potential issues early.
In addition to my main duties, I work within the safer custody and Under-25s departments. This involves providing support to younger prisoners and those experiencing mental health difficulties. My role includes building trust with vulnerable individuals, actively listening to their concerns, collaboratively identifying appropriate support strategies, and creating personalised care and management plans.
I work effectively as part of a large team, contributing to a supportive and well-organised working environment that prioritises safety, rehabilitation, and the well-being of those in custody.
I previously worked as a mobile care worker in the community, providing essential support to elderly individuals in their own homes. My responsibilities included delivering high-quality personal care tailored to each individual's needs, administering medication safely, and assisting with daily living activities while promoting as much independence as possible.
I worked closely with families to understand and accommodate specific care requirements, ensuring a personalised and compassionate approach. I provided emotional support to clients, helped with mobility issues, and assisted with meal preparation and feeding where necessary.
I also responded promptly and effectively to emergencies, prioritising client safety and well-being at all times. My role required sensitivity, patience, and strong communication skills, particularly when supporting individuals with varying levels of physical or cognitive ability.