Paul Little
Briston,nor
Summary
Experienced and dedicated professional with 37 years of service across two long-standing roles, demonstrating a strong work ethic, integrity, and reliability. Skilled at building positive, productive relationships with colleagues and those in care, with a natural ability to establish rapport quickly. Proven ability to perform effectively under pressure without compromising on quality, professional standards, or service delivery. Equally confident working independently or as part of a team, bringing a calm and focused approach to all responsibilities.
Overview
37
37
years of professional experience
Work history
Prison officer
HMPPS
Norwich, Norfolk
09.2004 - 08.2025
- Conflict management- manage and de-escalate conflict in high pressure situations. Skilled in applying negotiation techniques, enforcing security protocols and maintaining professional standards.
- Support and guidance- managing individuals in crisis, offering emotional support maintaining the mental and physical wellbeing of those in my care,
- Working at pace- accustomed to working effectively at pace while maintaining accuracy and sound judgement under pressure.
- Teamwork- Proven ability to work collaboratively within a team, supporting colleagues and contributing to shared goals.
- Documentation and compliance- experienced in completing detailed paperwork and adhering to strict protocols to ensure accuracy and compliance.
Post person
Royal mail
London, whitechapel
09.1988 - 09.2004
- Vehicle Maintenance - Ensuring the vehicle is in clean condition whilst adhering to company's maintenance schedule.
- Product handling- Ensuring items arrived undamaged and on schedule .
- Timekeeping -Navigated local area expertly, maximising route efficiency.
- Customer relations- Improved community relations by providing friendly, reliable service.
- Machine operation- Overseeing machinery operations ensuring items were sorted effectively whilst keeping to strict time restrictions. providing maintenance when needed.
Education
Certificate of Higher Education - English, Maths, Science, History, Geography and Art
Woolwich Polytechnic
London /1977 - /1982
Apprenticeship qualification - Electrical engineering
Eirth Colledge
London /1982 - /1983
Skills
- Correctional leadership
- Compliance with policy and procedure
- Maintaining professional standards
- Conflict resolution
- Effective timekeeping
- Working at pace
- Fostering good working relationships
- Offering support and guidance to those in crisis
Timeline
Prison officer
HMPPS
09.2004 - 08.2025
Post person
Royal mail
09.1988 - 09.2004
Certificate of Higher Education - English, Maths, Science, History, Geography and Art
Woolwich Polytechnic
/1977 - /1982
Apprenticeship qualification - Electrical engineering
Eirth Colledge
/1982 - /1983
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