Summary
Overview
Work History
Education
Skills
Timeline
Generic
Salma Shahid

Salma Shahid

Customer Assistant
Bedford,United Kingdom

Summary

Successful Job Title with Number years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Customer Service Assistant

Zebaesh Beauty
Lahore, Pakistan
03.2021 - 03.2023
  • Answered customer questions about product availability and shipment times.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Secondary Education - Art

Lahore Board of Secondary Education
Lahore Pakistan
03.1998 - 05.2000

Skills

Order fulfillment

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Timeline

Customer Service Assistant

Zebaesh Beauty
03.2021 - 03.2023

Secondary Education - Art

Lahore Board of Secondary Education
03.1998 - 05.2000
Salma ShahidCustomer Assistant