Sally Adams

The Assistant, through the Leader, will be answerable to the Cylch Meithrin Management Committee for discharging the following duties.

To collaborate with the Management Committee and the Leader to help to implement:

· The guidelines and policies of the Cylch Meithrin in every activity

· The principles and aims of the Foundation Phase in the Cylch’s activities

· Collaborate in the work of complying with all the registration regulations of the Care Inspectorate Wales

· To ensure that the Cylch’s room and facilities (including the outdoor space) are attractive and welcoming and comply with all the health and safety requirements

· To ensure that the resources are accessible and are used indoors and outdoors to promote linguistic, mathematical, physical, creative, social etc. skills

· To contribute towards play activities in the open air for the children, even when the Cylch does not have a designated outdoor play area

· To ensure that the Welsh language is used fully in every activity

· To help to ensure that learning areas which reflect the Foundation Phase are provided for the children to promote their development and learning

· To contribute to the process of planning the Cylch’s work and activities in the short and long term

· To ensure that children with additional needs have full equal opportunities

· To contribute to the process of observing the children and recording their progress

· To ensure that the equipment is put away neatly after each session and that the room is clean and tidy

· To attend any training relevant to the post

· To ensure that the equipment is put away neatly after each session and that the room is clean and tidy

• Managed school administrative tasks, including student enrolments, attendance records, and maintaining efficient operations.
• Facilitated smooth day-to-day running of the school office, handling inquiries and providing exceptional customer service.
• Developed and maintained robust filing systems for student records, ensuring confidentiality and easy access to information.
• Took messages from parents and relayed them to relevant staff promptly.
• Performed reception and telephone duties, handling and directing enquiries from pupils, parents, staff, visitors and other agencies.
• Handled confidential documents, including student records and staff contracts, with discretion.
• Acted as the first point of contact for parents and visitors, offering guidance and information.
• Filtered and re-directed incoming emails to appropriate staff promptly.
• Assisted with submission of relevant data for annual census returns, filing accurate and precise information.
• Updated the school website and ensured current information was accessible.

• Helped teachers monitor playtime activities during break times.
• Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
• Maintained a safe and tidy classroom, adhering to health and safety guidelines.
• Organised classroom spaces and materials to help teacher prepare for lessons.
• Encouraged student interaction to develop positive learning and socialisation experiences.
• Prepared indoor and outdoor spaces for recreational activities to support children's physical health and development.

• Led team of 25+ staff, overseeing daily operations and driving performance through targeted coaching.
• Managed customer service operations, resolving issues promptly to maintain high satisfaction levels.
• Dealt with customer complaints calmly and effectively, resolving issues with timely solutions.
• Facilitated regular team meetings to communicate objectives, gather feedback, and discuss improvements.
• Kept department on-target to meet sales and profit objectives by minimising waste and pursuing revenue generation opportunities.
• Analysed sales data to identify trends, adjust strategies, and capitalise on market opportunities.
• Implemented promotions to drive sales, increase brand awareness and incentivise current customers.
• Organised staff rosters, ensuring adequate coverage during peak times without overstaffing.
• Monitored inventory levels, conducting regular audits to minimise loss and prevent stockouts.
• Coordinated with HR to recruit, train, and develop new staff, aligning with company standards.
• Followed all safety protocols and company processes and procedures.