Sai Divya Muppavarapu
Leicestershire,England
Summary
Dedicated associate with proven ability to foster positive client relationships, driving revenue growth. Expertise in product and service knowledge ensures exceptional customer support. Strong collaborator with cross-functional teams to enhance operational efficiency.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Amazon associate
Amazon warehouse
BHX4 ,Coventry, England
2023.05 - Current
- Streamlined sorting and distribution flow through universal sort and receive matrices, enhancing daily processing efficiency. Standardised high-volume inventory techniques, meeting 90% of daily processing targets. Reduced sorting issues and mis-shipments by ensuring consistent package routing across all lines.
- Assessed customer needs and provided effective solutions in a timely manner.
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels.
- Provided clerical assistance to various departments to improve workflow.
- Universal Sort and Receive Sort matrices to optimize high-volume inventory techniques, reliably achieving daily processing expectations by 90%. 90% reduced sorting issues and mis-shipments occurred because of superior package routing consistency across multiple conveyor lines. 100% data accuracy was accomplished through the utilization of leading-edge RF scanning technology to follow, document, and audit inbound freight across Receive Sort operations.
5S and Optimizing the Workplace (Super User)
As assigned as the 5S/5LB Super User, I monitored shift-wide audits to stick to standards for cleanliness, organization, and visual management. Workstation designs changed in in line with 5S principles, decreasing that operate obstructions and promoting team ergonomics and packing efficiency by 95%. 95% of new team members received mentorship and training on 5LB techniques, supporting a continuous improvement cultureas well as waste reduction.
Safety and Risk Management: Checked certain that the safety processes were carried out. achieved daily pre-shift equipment and work area inspections to determine and proactively address environmental and physical hazards. enforced safe material handling operations, including appropriate reaching, movement (up to 50 lbs), and teamwork lifting, and even the implementation of PPE. indicated floor-level adjustments and informed safety signage when fully engaging in safety committees and emergency response drills.
Web Developer
Orion Tech Spirits Private Limited
Middlesex, England
2023.06 - 2024.05
- As a Web Developer at Orion Tech Spirits, I contributed to the design, development, and deployment of e-commerce web applications for diverse clients. I worked collaboratively with cross-functional teams to deliver scalable and user-centric web solutions using modern web technologies. My role focused on both front-end and back-end development, ensuring responsive design, performance optimisation, and secure functionality across all platforms.
- Key Responsibilities & Achievements: • Designed and developed responsive, mobile-first web interfaces using HTML5, CSS3, JavaScript, and Node.js, improving user experience and accessibility. • Built and integrated RESTful APIs to enable seamless communication between front-end and back-end components, enhancing system efficiency. • Collaborated with UI/UX designers to implement engaging layouts and interactive features, enhancing client satisfaction. • Optimised website performance through code refactoring, image compression, and caching strategies, resulting in a 30% reduction in average page load time. • Implemented secure authentication and data validation features to safeguard user data and ensure compliance with best practices. • Assisted in managing databases and configuring servers using Express.js and MongoDB for back-end services. • Customized and integrated open-source software (OSS) solutions to meet specific client business requirements. • Worked closely with the Team Lead and QA engineers to identify, debug, and resolve software issues within agile sprints. • Supported deployment processes and participated in code reviews, sprint meetings, and documentation for continuous improvement.
- Developed and maintained responsive website designs, improving user experience across various devices.
- Created interactive web pages using JavaScript, HTML, and CSS, enhancing user engagement and visual appeal.
- Designed websites and applications strategically to effectively showcase multimedia content and enhance user engagement.
Education
Master of Science - Advanced Computer Science with Industry (MSc)
University of Leicester
Leicester2024-01
Bachelor of Science - Bachelor of Engineering in Computer Science and Engineering
Vijaya Institute of Technology for Women
India2021-01
Skills
- E-commerce optimisation
- Inventory management
- API development
- Database management
- Inventory management
- C, C, Java, Python
- Tools & Platforms: Microsoft 365, Azure
- Time management
- Time management
Languages
Hindi
Beginner
A1
Telugu
Beginner
A1
English
Beginner
A1
Certification
• Python workshop by APSSDC.
• Learning Python for everybody and Programming for everybody with Python by Coursera.
• Robotics and Digital reality from IEEE.
• E.N.A.B.L.E certification from Singapore synchro skills.
• Artificial intelligence with Python from Coursera.
Accomplishments
Positions of Responsibility
• Organized Environmental Awareness Meet for university students.
• Led voluntary and leadership activities during university tenure
Interests
- Travel & Exploration
- Badminton
- Film & Cinema
- Listening music
Timeline
Web Developer
Orion Tech Spirits Private Limited
2023.06 - 2024.05
Amazon associate
Amazon warehouse
2023.05 - Current
Master of Science - Advanced Computer Science with Industry (MSc)
University of Leicester
Bachelor of Science - Bachelor of Engineering in Computer Science and Engineering
Vijaya Institute of Technology for Women