Sahithi Narra
Huddersfield,Kirklees
Summary
Customer service professional with experience in fast-paced environments. Skilled at building positive relationships that improve satisfaction and encourage repeat business. Detail-oriented, maintaining accurate records and ensuring smooth daily operations. Quick to learn new systems and proactive in resolving issues, contributing to efficient workflows and meeting service targets.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Front of the house
Dallas Chicken
Huddersfield, Kirklees
03.2025 - 08.2025
- Delivered fast, accurate service in high-volume environment.
- Handled orders, payments, and maintained accurate records.
- Resolved customer queries in-store and over phone.
- Balanced multiple tasks under pressure while supporting smooth operations.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Delivered excellent customer service through friendly and polite interaction.
Sales Representative Trainee
Play Book Direct
Manchester
07.2025 - 08.2025
- Met performance goals while maintaining high-quality customer interactions.
- Gained first-hand experience in over 50 cold outreach calls per day, improving lead conversion by 15%.
- Promoted brand awareness through targeted outreach, contributing to 10% increase in local for market penetration.
- Utilised persuasive communication skills for successful deal closures.
- Cultivated strong relationships with over 100 customers every day to increase retention rate by 10%.
Food runner
Pizza Express
Manchester
11.2023 - 02.2025
- Helped maintain positive dining atmosphere, contributing to 15% increase in repeat business from satisfied customers.
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Collaborated closely with staff members to maintain efficient restaurant operations, resulting in increased customer satisfaction.
- Kept kitchen areas clean and organised, promoting safe working environment for staff.
Virtual Work Experience
Kainos
Remote
11.2024 - 11.2024
- Collaborated in a team to design and develop a website.
- Practised planning, organising, and task division in a short, high-pressure project.
- Applied problem-solving and project management skills to meet project goals and deadlines.
- Gained experience in organizing tasks and working remotely.
- Developed an understanding of how digital solutions can be tailored to client needs.
Work Experience
Siemens
Manchester
07.2024 - 07.2024
- Selected from over 100 applicants for competitive work experience programme.
- Engaged in practical engineering tasks, live presentations, and industry talks, enhancing teamwork and communication.
- Gained insight into professional business environments with focus on customer service and technical collaboration.
- Solved complex problems with effective teamwork and communication skills.
Education
A-levels - Mathematics, Physics, Computer science
Xaverian College
09.2023 - 06.2025
GCSE - Mathematics, English Literature, Physics
Buile Hill Academy
11.2022 - 06.2023
Skills
- Organisational & time management skills
- Communication skills
- Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
- Attention to detail
- Accuracy in record keeping
- Fast learner
- Adaptable to new systems
- Strong written & verbal communication
- Ability to Multitask
- Problem-solving
- Public speaking
- Ability to work in Team & independently
- Data extraction and analysis
Languages
Telugu
Native
Korean
Elementary
Hindi
Upper intermediate
Certification
Siemens work experience
Affiliations
Walking, cooking and reading.
Timeline
Sales Representative Trainee
Play Book Direct
07.2025 - 08.2025
Front of the house
Dallas Chicken
03.2025 - 08.2025
Virtual Work Experience
Kainos
11.2024 - 11.2024
Work Experience
Siemens
07.2024 - 07.2024
Food runner
Pizza Express
11.2023 - 02.2025
A-levels - Mathematics, Physics, Computer science
Xaverian College
09.2023 - 06.2025
GCSE - Mathematics, English Literature, Physics
Buile Hill Academy
11.2022 - 06.2023
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