Sahildeep Singh
Hayes
Summary
Motivated and commercially aware BSC (Hons) Business and Management graduate from Royal Holloway, University of London, with entrepreneurial experience running a drop shipping business and practical skills in digital marketing, business operations, and customer support. Proficient in Microsoft office, Canva, and e-commerce tools, with strong communication and teamwork abilities. Now seeking an entry-level role in business administration, customer service, or marketing to grow professionally and contribute meaningfully to a dynamic team.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Drop Shipping Business Owner
Self-employed
London, England
2024.06 - Current
- Founded and managed a drop shipping business focusing on clothing and home decoration
- Conducted product research, supplier negotiations, pricing strategy, and basic bookkeeping
- Designed marketing materials using Canva and ran promotional campaigns on social platforms
- Handled customer service inquiries, returns, and logistics efficiently
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
University Group Project: Suicide Prevention Campaign
Royal Holloway
London, England
2024.11 - 2024.11
- Co-developed a short film raising awareness about suicide prevention
- Participated in scripting, on-screen acting, research, and editing
- Authored a formal analysis supported with real-world data and Harvard referencing
- Self-motivated, with a strong sense of personal responsibility.
Digital Innovation Group Project
Royal Holloway
2024.01 - 2024.03
- Designed a customer service chatbot innovation roadmap for e-commerce businesses
- Delivered a podcast and visual Pecha Kucha presentation on potential risks and impact
- Evaluated 3-year rollout strategies including testing, failure points, and user adoption
Education
BSc (Hons) - Business and Management
Royal Holloway, University of London
Egham, SRY 2023.01 - 2025.06
A levels - Economic, Computer Application, Computer Science, Elective English
Trinity College
Jalandhar 2020.01 - 2020.12
CGSEs - English, Compute, Physics, Economics, Maths
St. Pius Convent Senior Secondary School
Jalandhar 2018.01 - 2018.12
Skills
Microsoft office suite (Excel, Word, PowerPoint)
Customer Service & Communication
Canva & Basic Graphic Design
E-commerce & Drop shipping (Shopify, Product Research)
Computer skills
Problem-solving
Team management
Certification
Google Digital Garage - Fundamentals of Digital Marketing, 2024
Timeline
University Group Project: Suicide Prevention Campaign
Royal Holloway
2024.11 - 2024.11
Drop Shipping Business Owner
Self-employed
2024.06 - Current
Digital Innovation Group Project
Royal Holloway
2024.01 - 2024.03
BSc (Hons) - Business and Management
Royal Holloway, University of London
2023.01 - 2025.06
A levels - Economic, Computer Application, Computer Science, Elective English
Trinity College
2020.01 - 2020.12
CGSEs - English, Compute, Physics, Economics, Maths
St. Pius Convent Senior Secondary School
2018.01 - 2018.12