Georgia Minnear
Banbury,Oxfordshire
Summary
Georgia is a motivated business owner with years of experience in bookkeeping, financial reporting, and business operations. Proficient in Microsoft Office Suite, Xero, and Act! CRM software, and possesses a dynamic range of skills suited to diverse tasks. Currently studying for AAT Level 2 with a view to progress to AAT Level 3 within the year.
Overview
15
15
years of professional experience
Work History
Business Owner
Bright Office Cleaning
Banbury, Oxfordshire
05.2011 - Current
- Prepared financial documents, such as invoices, remittances, and credit notes, to support the daily operations of the business.
- Kept accurate, up-to-date records of financial transactions, including cash transactions.
- Managed business finances, including budgeting and forecasting, to ensure profitability and growth.
- Prepared financial statements and collaborated with accountants for successful year-end closing procedures.
- Used CRM software to manage customer relationships, track interactions, streamline internal communication, and improve overall service delivery and customer satisfaction.
- Managed credit control processes, including monitoring outstanding payments, following up with clients in a polite manner, and reducing overdue balances to maintain healthy cash flow.
- Utilised Xero and Microsoft Excel to manage financial records, process transactions, and generate reports for efficient business operations.
- Corresponded with clients, handling their concerns and complaints to resolve issues and build loyalty.
Property Manager
Private Property Portfolio
Banbury, Oxfordshire
01.2019 - 09.2024
- Coordinated several property sales through communication with estate agents, and solicitors.
- Maintained accurate financial records of day-to-day business operations and prepared records for end-of-year tax reporting.
- Managed multiple rental properties with outstanding planning and organisation, working with private landlords and estate agents.
- Conducted budgeting and forecasting to provide financial insights and support strategic decision-making.
- Conducted intensive property market research to stay abreast of trends and developments.
- Increased tenant satisfaction by addressing and resolving complaints promptly and politely.
- Oversaw property maintenance, working with various tradesmen to complete repairs.
- Identified and implemented cost-saving solutions to improve financial efficiency and reduce expenses.
- Ensured properties complied with housing laws and regulations by conducting regular reviews and implementing necessary updates.
- Organised regular meetings with property owners regarding updates or concerns related to their investments.
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
- Oversaw rent collection to ensure consistent cash flow for property owners.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
Administrative Secretary
Spirac
Banbury, Oxfordshire
09.2010 - 09.2011
- Processed purchase orders, invoices, remittances, and other documentation to ensure accuracy and efficiency throughout projects.
- Managed cash expenses for staff, ensuring proper documentation and accuracy, while maintaining an up-to-date cash book for financial tracking.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Liaised with clients using professional language and formatting aligned with company standards to ensure clear and effective communication.
- Liased with logistics companies to ensure timely and accurate deliveries, resolving any issues to maintain smooth operations.
- Organised travel arrangements to facilitate business trips efficiently.
Education
AAT Level 2
(studying, 2 exams remaining)
Business Enterprise
BTEC Level 3
Oxford Cherwell Valley College 04.2001 -
A-Levels - Psychology (B), Art (B), Photography (C), Music Tech (D)
A Levels
Chenderit Sixth Form 09.2006 - 06.2007
Including English (A), Science (AA), and Maths (B)
10 GCSEs A-C
09.2004 - 07.2006
Skills
- Bookkeeping and Data Entry
- Financial Support
- Document Handling
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Xero
- Act! CRM software
- Adobe Photoshop & Canva (for business branding)
Timeline
Property Manager
Private Property Portfolio
01.2019 - 09.2024
Business Owner
Bright Office Cleaning
05.2011 - Current
Administrative Secretary
Spirac
09.2010 - 09.2011
A-Levels - Psychology (B), Art (B), Photography (C), Music Tech (D)
A Levels
09.2006 - 06.2007
Including English (A), Science (AA), and Maths (B)
10 GCSEs A-C
09.2004 - 07.2006
Business Enterprise
BTEC Level 3
04.2001 -
AAT Level 2
(studying, 2 exams remaining)
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