Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Yusif Mukhtar

London

Summary

Experienced professional with a strong background in business analysis, customer service, and loss prevention. Proficient in handling store merchandise stocking, payment processing, and cash register operations. Skilled in complaint handling and customer support, with a proven ability to develop effective sales proposals. Adept at using cash counting machines and managing credit and debit transactions. Career goal includes leveraging expertise in computer systems and business analysis to drive operational efficiency and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Drop Shipping Business Owner

Self Employed
10.2024 - 12.2024
  • Starting to manage an ecommerce business in trending products
  • Currently researching and creating marketing plans through analysing trends in markets including fashion, health and technology, through the use of social media inclinations and trends while also assessing economic impacts to markets
  • Creating a social media presence and organised team to advertise and distribute too further boost output and efficiency

Building and Troubleshooting PC's and Computers

Self-Employed
Hounslow
06.2023 - Current


  • Custom PC Assembly & Configuration: Designing and assembling high-performance desktop systems, selecting components, and optimizing configurations for gaming, productivity, and specialized tasks.
  • Troubleshooting & Repair: Diagnosing and resolving hardware and software issues, including system failures, performance bottlenecks, and malware infections.
  • Client Communication: Consulting with clients to understand their needs, offering expert advice, and providing exceptional customer service throughout the project lifecycle.
  • Business Operations: Managing inventory, sourcing parts, pricing, and financial planning, ensuring efficient and cost-effective business operations.
  • Marketing & Growth: Promoting the business through local marketing, online presence, and word-of-mouth referrals, fostering long-term relationships with repeat clients.
  • Continuous Learning: Staying up-to-date with industry trends, new hardware releases, and troubleshooting techniques to ensure the delivery of cutting-edge solutions.

Front House Manager

Flamin Grillicious Restaurant
London
01.2020 - 01.2023
  • Manage and allocate roles of staff for shifts in accordance with workers individual skill sets and relevance of tasks, to create an efficient and organised work structure and timetable
  • Analysed habits in consumer spending to create successful marketing strategies and price adjustments to increase consumer spending, resulting in an improvement of sales and customer satisfaction
  • Handled customer queries, requests and complaints providing insightful information and demonstrating effective communication skills to create high customer satisfaction and boost in higher customer reviews

Education

GCSE - Higher Mathematics, English, Higher Science

Lampton School
Hounslow

Level 3 Qualifications - Applied Science and Information Technology (IT)

Heston Community School
Hounslow
09.2023 -

Skills

  • Business analysis
  • Customer service
  • Store merchandise stocking
  • Payment accepting
  • Coin counting
  • Cash handling
  • Credit and debit processing
  • Cash counting machine operations
  • Cash register operations
  • Customer support
  • Sales proposal development
  • Adaptable multitasker
  • Adaptable nature

Hobbies and Interests

Computer Systems, Language, Football, Mixed Martial Arts, Fragrances

References

References available upon request.

Timeline

Drop Shipping Business Owner

Self Employed
10.2024 - 12.2024

Level 3 Qualifications - Applied Science and Information Technology (IT)

Heston Community School
09.2023 -

Building and Troubleshooting PC's and Computers

Self-Employed
06.2023 - Current

Front House Manager

Flamin Grillicious Restaurant
01.2020 - 01.2023

GCSE - Higher Mathematics, English, Higher Science

Lampton School

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Yusif Mukhtar