Saffron Nero
Norwich,United Kingdom
Summary
Education student at the University of East Anglia with experience in administrative support, student engagement and education environments. Skilled in professional communication, organisation and teamwork across university, office and childcare settings. Confident in managing confidential information, coordinating tasks and supporting events and daily operations. Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and seeking to develop further within education administration, student services or HR roles.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Bank Nursery practitioner
YMCA
Norwich
2026.03 - Current
- Participated actively in team meetings and trainings sessions, maintaining up to date knowledge of safeguarding and best childcare practices.
- Followed safeguarding, health & safety, and data protection procedures consistently.
- Communicated effectively with staff, parents and carers to support children's wellbeing and daily routines.
- Demonstrated adaptability and reliability by working across different rooms and age groups as bank staff.
SOCA Officer (Student of Colour Ambassador)
University of East Anglia
Norwich
2026.01 - 2026.07
- Collaborate with university staff and student representatives to support inclusion and student engagement initiatives.
- Support the planning and organisation of student-focused events and activities.
- Develop organisational, teamwork and administrative skills within a professional university environment.
- Communicate professionally through email correspondence and team coordination.
Student Ambassador
University of East Anglia
Norwich
2025.09 - Current
- Support the running of university events, including child-focused outreach programs.
- Show an awareness of safeguarding, supervision and creating a welcoming environment for learners of all ages.
- Assist with event preparation and coordination, including organisation of materials, set-up and supporting smooth delivery of outreach activities.
- Engage with children in a positive, reassuring and inclusive manner to help them feel confident and supported during activities.
Virtual assistant
Sev's Ices
London
2025.05 - 2025.09
- Managed customer enquiries through professional email and telephone communication.
- Organised bookings, schedules and daily administrative tasks to support business operations.
- Maintained accurate records of orders, appointments and client interactions.
- Supported the coordination and scheduling of events during the peak summer period, contributing to a significant increase in bookings.
- Demonstrated strong organisation, time management and attention to detail while working independently.
Administrative Assistant
Nasim & Co. Solicitors
London
2022.10 - 2022.11
- Supported office administration tasks including filing, document organisation and data entry.
- Handled confidential and sensitive information in line with professional and legal standards.
- Assisted with internal communication and preparation of documents for staff use.
- Developed strong attention to detail, professionalism and reliability in an office environment.
Education
Bachelor's Degree - Education, Learning & Teaching
University of East Anglia
Norwich 2024.09 -
Access to Higher Education Diploma - Psychology, Sociology & Cultural Studies
City College
Norwich 2023.09 - 2024.06
GCSE'S -
Skinners' Academy
London 2015.09 - 2020.06
Skills
- Administrative support and organisation
- Professional communication (email, meetings, in-person)
- Teamwork and collaboration
- Safeguarding and confidentiality
- Time management and reliability
- Microsoft Office (Word, Excel, Outlook, Teams)
Certification
- Enhanced DBS Certificate (up to date)
- Safeguarding Training (2025)
- Health & Safety Training (2025)
- Fire Safety Training (2025)
- Data Protection Training (2025)
REFERENCES
Available Upon Request.
Timeline
Bank Nursery practitioner
YMCA
2026.03 - Current
SOCA Officer (Student of Colour Ambassador)
University of East Anglia
2026.01 - 2026.07
Student Ambassador
University of East Anglia
2025.09 - Current
Virtual assistant
Sev's Ices
2025.05 - 2025.09
Bachelor's Degree - Education, Learning & Teaching
University of East Anglia
2024.09 -
Access to Higher Education Diploma - Psychology, Sociology & Cultural Studies
City College
2023.09 - 2024.06
Administrative Assistant
Nasim & Co. Solicitors
2022.10 - 2022.11
GCSE'S -
Skinners' Academy
2015.09 - 2020.06