Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
Generic

Charlotte Jones

Rhoose,Vale of Glamorgan

Summary

Compassionate professional with focus on supporting children and families. Capable of creating safe, nurturing environments and building strong relationships to promote well-being and development. Utilises empathetic communication and problem-solving skills to address individual needs and foster positive outcomes.

Overview

25
25
years of professional experience
2026
2026
years of post-secondary education

Work history

Nursery practitioner

Little Inspirations Nursery
Barry, Vale of Glamorgan
08.2025 - 12.2025
  • Collaborated closely with other practitioners to create engaging lesson plans catered to different learning styles.
  • Enhanced emotional development of children with use of empathy-focussed group activities.
  • Fostered creativity amongst young learners through organised arts and crafts sessions.
  • Managed child behaviour effectively resulting in harmonious learning environments.
  • Assisted with nap times which contributed to improved energy levels among students throughout the day.
  • Delivered high-quality childcare services, ensuring a comforting atmosphere for all attendees.
  • Participated actively in team meetings and trainings; stayed updated on latest childcare best practices.
  • Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
  • Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
  • Planned educational games to stimulate cognitive growth in toddlers.
  • Provided support during meal times, encouraging balanced diets for better health.
  • Cultivated positive relationships with parents and carers; kept them informed about their child's achievements and areas for improvement.
  • Prepared daily activity schedules that promoted fun-filled learning experiences for children.
  • Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
  • Developed trusting relationships with children, parents and staff.
  • Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
  • Handled nappy changes and baby feeding while keeping detailed log sheets.
  • Planned creative activities to motivate and inspire children.
  • Attended regular training opportunities to expand professional knowledge and further career progression.
  • Oversaw key group of children and kept detailed progress observations.
  • Promoted emotional and social development of children, encouraging learning through play and sensory activities.
  • Supervised and supported children during meal times with strict attention to detail to mitigate risks.
  • Applied paediatric first aid and managed incidents with calm and composure.
  • Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
  • Encouraged physical fitness and wellbeing through outdoor activities.
  • Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
  • Created stimulating learning environments to motivate educational engagement and development.
  • Submitted written reports to parents detailing progress and development of children.
  • Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
  • Read stories and lead activities to help children build foundational learning skills.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Developed positive, trusting relationships with groups of young children.
  • Engaged children in stimulating learning-based activities and games.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
  • Maintained records of children's daily activities, meals and medications administered.
  • Set up equipment and materials ahead of recreational activities.
  • Role-modelled desired behaviours, habits and actions.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Transported children to and from school in line with set schedule.
  • Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
  • Advised parents on how to manage disruptive or unsocial behaviours at home.

Nursery practitioner

Little Inspirations Nursery
Barry, Vale of Glamorgan
08.2025 - 12.2025
  • Collaborated closely with other practitioners to create engaging lesson plans catered to different learning styles.
  • Enhanced emotional development of children with use of empathy-focussed group activities.
  • Fostered creativity amongst young learners through organised arts and crafts sessions.
  • Managed child behaviour effectively resulting in harmonious learning environments.
  • Assisted with nap times which contributed to improved energy levels among students throughout the day.
  • Delivered high-quality childcare services, ensuring a comforting atmosphere for all attendees.
  • Participated actively in team meetings and trainings; stayed updated on latest childcare best practices.
  • Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
  • Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
  • Planned educational games to stimulate cognitive growth in toddlers.
  • Provided support during meal times, encouraging balanced diets for better health.
  • Cultivated positive relationships with parents and carers; kept them informed about their child's achievements and areas for improvement.
  • Prepared daily activity schedules that promoted fun-filled learning experiences for children.
  • Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
  • Developed trusting relationships with children, parents and staff.
  • Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
  • Handled nappy changes and baby feeding while keeping detailed log sheets.
  • Planned creative activities to motivate and inspire children.
  • Attended regular training opportunities to expand professional knowledge and further career progression.
  • Oversaw key group of children and kept detailed progress observations.
  • Promoted emotional and social development of children, encouraging learning through play and sensory activities.
  • Supervised and supported children during meal times with strict attention to detail to mitigate risks.
  • Applied paediatric first aid and managed incidents with calm and composure.
  • Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
  • Encouraged physical fitness and wellbeing through outdoor activities.
  • Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
  • Created stimulating learning environments to motivate educational engagement and development.
  • Submitted written reports to parents detailing progress and development of children.
  • Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
  • Read stories and lead activities to help children build foundational learning skills.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Developed positive, trusting relationships with groups of young children.
  • Engaged children in stimulating learning-based activities and games.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
  • Maintained records of children's daily activities, meals and medications administered.
  • Set up equipment and materials ahead of recreational activities.
  • Role-modelled desired behaviours, habits and actions.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Transported children to and from school in line with set schedule.
  • Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
  • Advised parents on how to manage disruptive or unsocial behaviours at home.

Children and families support worker

CUBE
Barry, Vale of Glamorgan
04.2023 - 08.2025
  • Fostered a positive environment for families through proactive conflict resolution strategies.
  • Developed individualised care plans to meet unique needs of each child.
  • Coordinated family activities for improved bonding and interaction.
  • Achieved increased trust with parents by maintaining open lines of communication.
  • Enhanced children's emotional wellness by providing comprehensive psychological support.
  • Maintained detailed records of each child's progress monitoring any changes or difficulties.
  • Strengthened community relations via active participation in local events and initiatives.
  • Established strong rapport with children enabling them to feel safe and supported.
  • Improved overall family relationships by offering practical parenting advice and guidance.
  • Facilitated parental workshops, promoting understanding of child development stages.
  • Managed challenging situations effectively, demonstrating exceptional problem-solving skills under pressure.
  • Cooperated closely with schools, ensuring alignment between home and academic environments.
  • Empowered individuals to lead normal, healthy lives by delivering professional and emotional care.
  • Engaged with children and families using creative strategies and professional approach.
  • Supported and advised parents regarding various issues and signposted additional services.
  • Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
  • Coordinated structured and intensive support through interventions.
  • Managed complex caseload of vulnerable families through strategic prioritisation.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Maintained accurate chronological records of work with families using software.
  • Evaluated needs through common assessment framework, prescribed screening tools and models of engagement.
  • Initiated and led parent support networks through workshops.
  • Met with youngsters for consultations, determining appropriate services and education tailored to individual needs.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Helped service users to gain ability to function independently in society.
  • Assisted service users to obtain and access community resources.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Listened to clients' current struggles to signpost relevant support.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Assessed clients and documented information for records and analysis.
  • Collaborated with external support providers to maintain good care continuity.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Adapted support where possible to increase service accessibility.
  • Identified key client needs to develop targeted support programmes.
  • Liaised with external and internal professionals to provide holistic support.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Led workshops under professional supervision.

Children and families support worker

CUBE
Barry, Vale of Glamorgan
04.2023 - 08.2025
  • Fostered a positive environment for families through proactive conflict resolution strategies.
  • Developed individualised care plans to meet unique needs of each child.
  • Coordinated family activities for improved bonding and interaction.
  • Achieved increased trust with parents by maintaining open lines of communication.
  • Enhanced children's emotional wellness by providing comprehensive psychological support.
  • Maintained detailed records of each child's progress monitoring any changes or difficulties.
  • Strengthened community relations via active participation in local events and initiatives.
  • Established strong rapport with children enabling them to feel safe and supported.
  • Improved overall family relationships by offering practical parenting advice and guidance.
  • Facilitated parental workshops, promoting understanding of child development stages.
  • Managed challenging situations effectively, demonstrating exceptional problem-solving skills under pressure.
  • Cooperated closely with schools, ensuring alignment between home and academic environments.
  • Empowered individuals to lead normal, healthy lives by delivering professional and emotional care.
  • Engaged with children and families using creative strategies and professional approach.
  • Supported and advised parents regarding various issues and signposted additional services.
  • Remained calm and poised in difficult, stressful or escalating situations, helping to comfort individuals.
  • Coordinated structured and intensive support through interventions.
  • Managed complex caseload of vulnerable families through strategic prioritisation.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Maintained accurate chronological records of work with families using software.
  • Evaluated needs through common assessment framework, prescribed screening tools and models of engagement.
  • Initiated and led parent support networks through workshops.
  • Met with youngsters for consultations, determining appropriate services and education tailored to individual needs.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Helped service users to gain ability to function independently in society.
  • Assisted service users to obtain and access community resources.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Listened to clients' current struggles to signpost relevant support.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Assessed clients and documented information for records and analysis.
  • Collaborated with external support providers to maintain good care continuity.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Adapted support where possible to increase service accessibility.
  • Identified key client needs to develop targeted support programmes.
  • Liaised with external and internal professionals to provide holistic support.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Highlighted additional support provisions to maximise clients' growth opportunities.
  • Led workshops under professional supervision.

Learning support assistant

Vale of Glamorgan council
Barry, Vale of Glamorgan
09.2005 - 03.2023
  • Adapted teaching approach according to students' unique needs, achieving better comprehension.
  • Collaborated with teachers for development of effective learning plans.
  • Maintained accurate records of pupil attendance, contributing towards administrative efficiency.
  • Monitored pupil progress closely, providing timely feedback to teachers and parents.
  • Enhanced classroom environment with creative teaching methods.
  • Aided in the delivery of lessons, ensuring comprehensive understanding.
  • Provided behavioural management strategies to maintain disciplined atmosphere.
  • Prepared classroom resources to facilitate smooth lesson delivery.
  • Supported children with special educational needs, promoting inclusivity within the school environment.
  • Accompanied school trips, ensuring safety and enjoyment for all pupils involved.
  • Facilitated group activities to enhance interactive learning experience.
  • Liaised with parents at parent-teacher meetings, communicated effectively about pupil progress.
  • Developed tailored learning plans for individualised student progression.
  • Coordinated with multidisciplinary teams for holistic child development programmes.
  • Assisted struggling pupils during class hours, leading to improved grades over time.
  • Assisted teacher in maintaining a clean and organised classroom environment for optimal learning conditions.
  • Assisted in creating lesson materials, improving educational effectiveness.
  • Improved student engagement by providing one-on-one support and guidance.
  • Helped organise after-school clubs, enriching extracurricular offering of the school.
  • Encouraged independent learning habits amongst pupils through consistent mentoring.
  • Communicated with parents and caregivers to report on student progress and challenges.
  • Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
  • Worked with students on academic and social challenges. modelling empathy and perseverance.
  • Cleaned and tidied classroom areas to reduce clutter and prohibit hazards.
  • Led games and activities related to daily lessons to help reinforce learning concepts.
  • Worked with lead teacher to diversify instruction for varied needs and learning modalities.
  • Delivered lessons in small group sessions to help students comprehended core concepts.
  • Prepared classroom activities and materials to maintain orderly schedule and complete learning objectives.
  • Promoted exploration and curiosity, encouraging students to delve into new ideas and concepts to foster creative expression.
  • Used worksheets, assignments and quizzes to gauge student progress and uncover challenges.
  • Offered constructive feedback to support students in achieving academic goals.
  • Maintained meticulous student records, enforcing compliance with data security and reporting requirements.
  • Conducted standardised assessments to identify student needs and inform curriculum development.
  • Collaborated with faculty and administrators to meet administrative support needs across departments.
  • Helped select class texts and supplemental instructional tools to deliver comprehensive academic experience.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Created positive, engaging learning environments to improve student experiences.
  • Responded to changing needs of pupils and staff to provide maximum help and support.
  • Supervised pupils during lunchtimes and educational visits.
  • Acted as superb role model, consistently promoting school mission and values.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Aided improvements in educational, emotional and social development.
  • Helped student to build confidence by cultivating trusted atmosphere in group settings.
  • Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Observed pupils closely in classroom environment to foster engagement.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Identified disruptions to learning and discretely addressed issues where possible.
  • Maximised class teacher productivity by preparing work and activities in advance of lessons.
  • Created and distributed instructional materials for group and one-on-one use.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
  • Offered students personalised support during in-class activities and projects.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Encouraged students to work together to complete projects and solve problems.
  • Monitored children in spaces between classes, keeping disruptions to minimum.
  • Applied student assessment information to personalise support for students struggling with assignments.
  • Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
  • Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
  • Taught students important learning, study and behaviour management skills for academic success.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Partnered with teachers to plan and execute lessons following school curriculum, objectives and philosophies.
  • Planned and arranged classrooms to promote learning and student achievement.
  • Assisted teacher with using support equipment and computers during lessons.
  • Kept class records current with attendance information and student grades.
  • Prepared necessary equipment and technology ahead of class.
  • Gave students papers related to assignments and collected finished work.

Learning support assistant

Vale of Glamorgan council
Barry, Vale of Glamorgan
09.2005 - 03.2023
  • Adapted teaching approach according to students' unique needs, achieving better comprehension.
  • Collaborated with teachers for development of effective learning plans.
  • Maintained accurate records of pupil attendance, contributing towards administrative efficiency.
  • Monitored pupil progress closely, providing timely feedback to teachers and parents.
  • Enhanced classroom environment with creative teaching methods.
  • Aided in the delivery of lessons, ensuring comprehensive understanding.
  • Provided behavioural management strategies to maintain disciplined atmosphere.
  • Prepared classroom resources to facilitate smooth lesson delivery.
  • Supported children with special educational needs, promoting inclusivity within the school environment.
  • Accompanied school trips, ensuring safety and enjoyment for all pupils involved.
  • Facilitated group activities to enhance interactive learning experience.
  • Liaised with parents at parent-teacher meetings, communicated effectively about pupil progress.
  • Developed tailored learning plans for individualised student progression.
  • Coordinated with multidisciplinary teams for holistic child development programmes.
  • Assisted struggling pupils during class hours, leading to improved grades over time.
  • Assisted teacher in maintaining a clean and organised classroom environment for optimal learning conditions.
  • Assisted in creating lesson materials, improving educational effectiveness.
  • Improved student engagement by providing one-on-one support and guidance.
  • Helped organise after-school clubs, enriching extracurricular offering of the school.
  • Encouraged independent learning habits amongst pupils through consistent mentoring.
  • Communicated with parents and caregivers to report on student progress and challenges.
  • Offered calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
  • Worked with students on academic and social challenges. modelling empathy and perseverance.
  • Cleaned and tidied classroom areas to reduce clutter and prohibit hazards.
  • Led games and activities related to daily lessons to help reinforce learning concepts.
  • Worked with lead teacher to diversify instruction for varied needs and learning modalities.
  • Delivered lessons in small group sessions to help students comprehended core concepts.
  • Prepared classroom activities and materials to maintain orderly schedule and complete learning objectives.
  • Promoted exploration and curiosity, encouraging students to delve into new ideas and concepts to foster creative expression.
  • Used worksheets, assignments and quizzes to gauge student progress and uncover challenges.
  • Offered constructive feedback to support students in achieving academic goals.
  • Maintained meticulous student records, enforcing compliance with data security and reporting requirements.
  • Conducted standardised assessments to identify student needs and inform curriculum development.
  • Collaborated with faculty and administrators to meet administrative support needs across departments.
  • Helped select class texts and supplemental instructional tools to deliver comprehensive academic experience.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
  • Created positive, engaging learning environments to improve student experiences.
  • Responded to changing needs of pupils and staff to provide maximum help and support.
  • Supervised pupils during lunchtimes and educational visits.
  • Acted as superb role model, consistently promoting school mission and values.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Managed pupil behaviour to cultivate focused and productive classes.
  • Aided improvements in educational, emotional and social development.
  • Helped student to build confidence by cultivating trusted atmosphere in group settings.
  • Supported development of appropriate resources, working with teachers to guarantee provision met learning needs.
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Observed pupils closely in classroom environment to foster engagement.
  • Prepared visual aids, equipment and classroom displays for daily lessons.
  • Identified disruptions to learning and discretely addressed issues where possible.
  • Maximised class teacher productivity by preparing work and activities in advance of lessons.
  • Created and distributed instructional materials for group and one-on-one use.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
  • Offered students personalised support during in-class activities and projects.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Encouraged students to work together to complete projects and solve problems.
  • Monitored children in spaces between classes, keeping disruptions to minimum.
  • Applied student assessment information to personalise support for students struggling with assignments.
  • Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
  • Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
  • Taught students important learning, study and behaviour management skills for academic success.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Partnered with teachers to plan and execute lessons following school curriculum, objectives and philosophies.
  • Planned and arranged classrooms to promote learning and student achievement.
  • Assisted teacher with using support equipment and computers during lessons.
  • Kept class records current with attendance information and student grades.
  • Prepared necessary equipment and technology ahead of class.
  • Gave students papers related to assignments and collected finished work.

Playgroup assistant

Cylch plant y fro
Barry, Vale of Glamorgan
03.2001 - 09.2005
  • Assisted in monitoring children's behaviour to ensure a positive learning environment.
  • Assisted during art and craft sessions which fostered creativity among toddlers.
  • Developed creative learning activities for enhancing cognitive abilities of children.
  • Assisted in planning age-appropriate lessons to stimulate early learning development.
  • Maintained safe environment for children by ensuring cleanliness and hygiene in the play area.
  • Provided emotional support to distressed children, soothing them effectively.
  • Engaged parents with regular updates on their child's progress and behaviour at school.
  • Prepared nutritious snacks for the children, promoting healthy eating habits.
  • Aided in toilet training, teaching self-care skills to pre-schoolers effectively.
  • Coordinated with teachers to implement educational strategies that promote learning through fun activities.
  • Responded quickly to accidents or illnesses, ensuring immediate medical intervention when required.
  • Facilitated imaginative play by providing various toys and materials for the kids.
  • Helped children with their daily routines such as washing hands, eating meals and nap time.
  • Maintained accurate records of children's progress, addressing individual needs efficiently.
  • Supported educational games that improved fine motor skills amongst toddlers.
  • Supervised outdoor playtimes whilst maintaining safety standards consistently.
  • Organised story-telling sessions that enhanced listening skills amongst young learners.
  • Encouraged social interaction between kids, fostering a sense of community within the group.
  • Ensured every child felt valued and included through careful attention and interaction.
  • Developed positive relationships with young people, parents and professionals.
  • Set up play areas, materials and equipment to enhance activities and encourage physical health.
  • Provided healthy, safe and secure play spaces.
  • Created and maintained safe, creative and stimulating environment for children's play.
  • Engaged small groups of children in singing, crafts and other expressive arts activities.
  • Communicated with children about any concerns or worries, personal or educational.
  • Established and nurtured positive relationships between children, leading to improved interaction and increased self-confidence.
  • Conducted non-verbal, verbal and written forms of communication depending on child requirements.
  • Used wide range of resources suitable for children's ages, interests and abilities.
  • Looked after upset or unwell children, providing emotional support.
  • Led games and supervised children.
  • Confidently communicated with colleagues and children.
  • Provided opportunities for creative learning through fun and educational games.
  • Kept confidential all matters related to children, staff members and management or operational issues.
  • Prepared and served daily snacks for the children, adhering to food schedules and dietary orders to maintain the highest level of safety and satisfaction.
  • Dealt with injuries and emergencies promptly and efficiently.
  • Settled in new children, providing on-going support to help with integration in liaison with manager.
  • Warmly welcomed and prepared children for morning routine.
  • Provided feedback to parents on progress or concerns regarding child behaviour.
  • Gave direct instructions to manage behaviour, maintaining positive learning environments.
  • Adhered to health and safety regulations and best practices regarding child safeguarding, escalating related concerns to Senior Play Worker.
  • Prepared safe and nutritional snacks and promoted good manners at meal times.
  • Designed range of fun and engaging activities including group games, excursions and arts and crafts, specifically tailored to needs and interests of children.
  • Built positive rapport with service users with various additional needs and disabilities including autism, behavioural, learning and emotional difficulties.
  • Led, facilitated and participated in range of activities to maximise inclusivity and engagement within group play setting.
  • Applied proven strategies and techniques to carefully manage behaviours that challenge and de-escalate highly emotional situations.
  • Supported delivery of challenging and engaging programme of activities for all children.
  • Established high level service expectations and implemented behavioural policy and management techniques with expertise.
  • Established and maintained dynamic and stimulating routine to manage children's expectations and minimise behavioural issues.
  • Scheduled array of events complementary to school curriculum and children's development needs for children.
  • Implemented educational plans to be inclusive and motivating using academic and behavioural assessments.
  • Advocated for young people's right to play through playfulness, creativity and fun to inspire kid involvement.
  • Read stories and lead activities to help children build foundational learning skills.
  • Set up equipment and materials ahead of recreational activities.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Engaged children in stimulating learning-based activities and games.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
  • Developed positive, trusting relationships with groups of young children.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Role-modelled desired behaviours, habits and actions.
  • Maintained records of children's daily activities, meals and medications administered.
  • Transported children to and from school in line with set schedule.
  • Prepared daily lessons to cover specific topics supporting children's educational, physical and social development.
  • Supervised groups of children.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
  • Organised classroom spaces to align with lessons and support children's learning.

Playgroup assistant

Cylch plant y fro
Barry, Vale of Glamorgan
03.2001 - 09.2005
  • Assisted in monitoring children's behaviour to ensure a positive learning environment.
  • Assisted during art and craft sessions which fostered creativity among toddlers.
  • Developed creative learning activities for enhancing cognitive abilities of children.
  • Assisted in planning age-appropriate lessons to stimulate early learning development.
  • Maintained safe environment for children by ensuring cleanliness and hygiene in the play area.
  • Provided emotional support to distressed children, soothing them effectively.
  • Engaged parents with regular updates on their child's progress and behaviour at school.
  • Prepared nutritious snacks for the children, promoting healthy eating habits.
  • Aided in toilet training, teaching self-care skills to pre-schoolers effectively.
  • Coordinated with teachers to implement educational strategies that promote learning through fun activities.
  • Responded quickly to accidents or illnesses, ensuring immediate medical intervention when required.
  • Facilitated imaginative play by providing various toys and materials for the kids.
  • Helped children with their daily routines such as washing hands, eating meals and nap time.
  • Maintained accurate records of children's progress, addressing individual needs efficiently.
  • Supported educational games that improved fine motor skills amongst toddlers.
  • Supervised outdoor playtimes whilst maintaining safety standards consistently.
  • Organised story-telling sessions that enhanced listening skills amongst young learners.
  • Encouraged social interaction between kids, fostering a sense of community within the group.
  • Ensured every child felt valued and included through careful attention and interaction.
  • Developed positive relationships with young people, parents and professionals.
  • Set up play areas, materials and equipment to enhance activities and encourage physical health.
  • Provided healthy, safe and secure play spaces.
  • Created and maintained safe, creative and stimulating environment for children's play.
  • Engaged small groups of children in singing, crafts and other expressive arts activities.
  • Communicated with children about any concerns or worries, personal or educational.
  • Established and nurtured positive relationships between children, leading to improved interaction and increased self-confidence.
  • Conducted non-verbal, verbal and written forms of communication depending on child requirements.
  • Used wide range of resources suitable for children's ages, interests and abilities.
  • Looked after upset or unwell children, providing emotional support.
  • Led games and supervised children.
  • Confidently communicated with colleagues and children.
  • Provided opportunities for creative learning through fun and educational games.
  • Kept confidential all matters related to children, staff members and management or operational issues.
  • Prepared and served daily snacks for the children, adhering to food schedules and dietary orders to maintain the highest level of safety and satisfaction.
  • Dealt with injuries and emergencies promptly and efficiently.
  • Settled in new children, providing on-going support to help with integration in liaison with manager.
  • Warmly welcomed and prepared children for morning routine.
  • Provided feedback to parents on progress or concerns regarding child behaviour.
  • Gave direct instructions to manage behaviour, maintaining positive learning environments.
  • Adhered to health and safety regulations and best practices regarding child safeguarding, escalating related concerns to Senior Play Worker.
  • Prepared safe and nutritional snacks and promoted good manners at meal times.
  • Designed range of fun and engaging activities including group games, excursions and arts and crafts, specifically tailored to needs and interests of children.
  • Built positive rapport with service users with various additional needs and disabilities including autism, behavioural, learning and emotional difficulties.
  • Led, facilitated and participated in range of activities to maximise inclusivity and engagement within group play setting.
  • Applied proven strategies and techniques to carefully manage behaviours that challenge and de-escalate highly emotional situations.
  • Supported delivery of challenging and engaging programme of activities for all children.
  • Established high level service expectations and implemented behavioural policy and management techniques with expertise.
  • Established and maintained dynamic and stimulating routine to manage children's expectations and minimise behavioural issues.
  • Scheduled array of events complementary to school curriculum and children's development needs for children.
  • Implemented educational plans to be inclusive and motivating using academic and behavioural assessments.
  • Advocated for young people's right to play through playfulness, creativity and fun to inspire kid involvement.
  • Read stories and lead activities to help children build foundational learning skills.
  • Set up equipment and materials ahead of recreational activities.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Engaged children in stimulating learning-based activities and games.
  • Observed children at play to monitor behaviour and social interactions, intervening in serious conflicts.
  • Developed positive, trusting relationships with groups of young children.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Role-modelled desired behaviours, habits and actions.
  • Maintained records of children's daily activities, meals and medications administered.
  • Transported children to and from school in line with set schedule.
  • Prepared daily lessons to cover specific topics supporting children's educational, physical and social development.
  • Supervised groups of children.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Applied positive reinforcement and disciplinary techniques to improve behaviour and guide social development.
  • Organised classroom spaces to align with lessons and support children's learning.

Education

Pass - Paediatric first aid

FAST
Barry, Vale of Glamorgan

Pass - Safeguarding training

Vale of Glamorgan Council
Barry, Vale of Glamorgan

Pass - Mental health first aid

Mental Health first aid wales
Cardiff

Pass - Loss and bereavement training

Cruse bereavement

Level 3 higher distinction - Cognitive behavioural therapy

Oplex careers

Level 3 higher distinction - Family support worker

Oplex careers

Level 4 - Accreditation in the foundation phase modules

Bangor University
Bangor

Cache level 3 - Early Childhood Care and Education

Barry college
Barry, Vale of Glamorgan

Skills

  • Child risk assessment techniques
  • Cognitive-Behavioural therapy familiarity
  • Strong advocacy
  • Non-Violent crisis intervention
  • Parenting programme implementation
  • Trauma-Informed approach
  • Knowledge of legislation
  • Child protection procedures comprehension
  • Complex needs intervention strategies
  • Case management knowledge
  • Therapeutic rapport
  • Interpreting policies and guidelines
  • Experience with play therapy
  • Substance abuse awareness
  • Childcare proficiency
  • Experience with sen
  • Multicultural competency
  • Experience in cse prevention
  • Child development understanding
  • Childcare expertise
  • Familial support
  • Training in behavioural therapies
  • Understanding of attachment theory
  • Boundary setting
  • Database management
  • Family mediation
  • Child protection training
  • Multidisciplinary team collaboration
  • Needs assessment
  • Report-writing
  • Safeguarding awareness
  • Driving licence
  • Behavioural analysis
  • Effective listening
  • Patience and calmness
  • Conflict Resolution
  • Case Management
  • Child protection knowledge
  • Early Help assessments
  • Negotiation tactics
  • Empathetic listener
  • Drug and alcohol awareness
  • Trauma-informed care
  • Think Family Approach
  • Child development knowledge
  • Building relationships
  • Behavioural assessment
  • Behaviour management techniques
  • Physical and emotional support
  • Disability awareness
  • Record-keeping
  • Caseload prioritisation
  • Effective, compassionate communication
  • Positive mentoring
  • Safeguarding policies and procedures
  • Health and safety training
  • Excellent organisation
  • Diary management
  • Client-Centred approach
  • Substance abuse counselling
  • Therapeutic rapport building
  • Health and Safety Compliance
  • Customer Service
  • Communication skills
  • Cultural awareness
  • Team Leadership
  • Public speaking
  • Strategic planning
  • Community engagement
  • Care planning
  • Administration tasks
  • Risk Assessment
  • Caseload management

Languages

Welsh

Personal Information

Date of birth: 23/11/1978

Timeline

Nursery practitioner

Little Inspirations Nursery
08.2025 - 12.2025

Nursery practitioner

Little Inspirations Nursery
08.2025 - 12.2025

Children and families support worker

CUBE
04.2023 - 08.2025

Children and families support worker

CUBE
04.2023 - 08.2025

Learning support assistant

Vale of Glamorgan council
09.2005 - 03.2023

Learning support assistant

Vale of Glamorgan council
09.2005 - 03.2023

Playgroup assistant

Cylch plant y fro
03.2001 - 09.2005

Playgroup assistant

Cylch plant y fro
03.2001 - 09.2005

Pass - Safeguarding training

Vale of Glamorgan Council

Pass - Mental health first aid

Mental Health first aid wales

Pass - Loss and bereavement training

Cruse bereavement

Level 3 higher distinction - Cognitive behavioural therapy

Oplex careers

Level 3 higher distinction - Family support worker

Oplex careers

Level 4 - Accreditation in the foundation phase modules

Bangor University

Cache level 3 - Early Childhood Care and Education

Barry college

Pass - Paediatric first aid

FAST
Charlotte Jones