Safa Javed
Summary
Friendly and outgoing individual with experience in hospitality and customer-facing roles. Strong team player with excellent organisational skills, a positive attitude, and a willingness to learn and take on new challenges.
Overview
2
2
years of professional experience
Work history
Front of House Waitress
Heavenly Desserts
Cheetham Hill, Manchester
2025.09 - 2026.01
- Delivered exceptional customer service in a fast-paced environment, ensuring every guest had a welcoming and enjoyable dining experience.
- Contributed to achieving multiple 5-star customer reviews through attentive service, effective communication, and prompt resolution of customer requests.
- Built strong rapport with customers by providing personalised menu recommendations and confidently upselling desserts, drinks, and promotional menu items.
- Completed extensive food allergy and dietary requirement training, ensuring safe handling of allergen-related enquiries and accurate communication with kitchen staff.
Administrative assistant
Specsavers Hearing
Accrington, Lancashire
2025.01 - 2025.09
- Managed patient records accurately while maintaining confidentiality and complying with data protection requirements.
- Communicated with patients to arrange appointments and address queries, enhancing patient satisfaction.
- Promoted hearing care services and hearing aid products by informing customers about available options.
- Maintained stock levels of hearing aids to ensure availability and support patient needs.
Chemistry tutor
Self-employed
2024.06 - Current
- Provided one to one sessions to A-Level Chemistry students to improve their subject understanding and exam technique
- Adapted my communication style to suit each students learning preferences
- Liaised with parents regularly about their child's progress and provided personalised study plans to boost grades
- Used simplified terminology to explain complex topics in order to enhance students' understanding
Volunteer support worker
Together Dementia Support
Manchester
2024.01 - 2025.01
- Organised group activities and provided emotional support to individuals living with dementia.
- Collaborated with fellow volunteers to create a warm, friendly atmosphere for dementia patients.
- Worked with carers to adapt my approach when communicating with patients suffering from hearing impairments.
Education
GCSEs - Grade 8-9s achieved in Maths, English Language and Combined Science
Abraham Moss Community School
Manchester 09/2018 - 06/2023
A-Levels - A*A*A* achieved in Biology, Chemistry and Psychology
Loreto College
Manchester 09/2023 - 06/2025
BDS Dentistry -
University of Manchester
Manchester 09/2025 -
Skills
Excellent customer service
Strong communication skills
Adaptable and willing to learn
Experience maintaining high hygiene and cleanliness standards
Food safety and allergen awareness
Customer complaint handling
Positive attitude and strong work ethic
Affiliations
- Swimming
- Baking
- Reading
- Crocheting
Timeline
Front of House Waitress
Heavenly Desserts
2025.09 - 2026.01
Administrative assistant
Specsavers Hearing
2025.01 - 2025.09
Chemistry tutor
Self-employed
2024.06 - Current
Volunteer support worker
Together Dementia Support
2024.01 - 2025.01
GCSEs - Grade 8-9s achieved in Maths, English Language and Combined Science
Abraham Moss Community School
09/2018 - 06/2023
A-Levels - A*A*A* achieved in Biology, Chemistry and Psychology
Loreto College
09/2023 - 06/2025
BDS Dentistry -
University of Manchester
09/2025 -