Sabriya Yaqoob

• Delivered excellent customer service by addressing and resolving queries
• Suggested suitable products to customers for enhanced shopping experience
• Boosted brand reputation with demonstration of product knowledge
• Established rapport with potential buyers to foster repeat business
• Facilitated smooth checkout process, enhancing customer satisfaction levels
• Coordinated special events promoting over 20 new product lines

• Working with clients such as Universal, Sony Music and Warner Music Group, I developed promotional videos for a target demographic.
• Grew and managed multiple social media accounts, gaining over 850,000 followers, and over 150 Million views across videos.
• Increased brand visibility by developing and implementing strategic social media campaigns.
• Enhanced digital presence through the creation of compelling visual designs.
• Liaised with multiple different brand ambassadors to coordinate communication.
• Created promotional content for popular artists such as; Lana Del Rey, Gracie Abrahms, Camila Cabello, Florence + The Machine, Imagine Dragons, Lady Gaga and Bruno Mars.

during this time i:

• liaised with real clients, such as Muslim Hands and Nobu Ibizia Bay Hotels, facilitating communication
• learnt about ethics and processes such as the AIDA framework
• learnt how to interpret data and analytics
• leant how ensure AI remains under guard rails.

I learnt to develop GPTs, where i then went on to craft one for my school website, where you can ask it any question and receive an instant, verified response.

This real-world experience was crucial to helping me understand what technology looks like when it is applied to the real world, and not just as theory in a classroom.

Learning about some of the most popular apps/businesses, and then reading/creating case studies based around them was incredibly informative for me, as I was able to see the ‘behind the scenes’ of things I use in my daily life.

• Completed work experience, gaining valuable skills such as; leadership, working with colleagues and creating/performing presentations
• Compiled information and presented it to executive employees in the business
• Carried out general administrative tasks to support daily business operations
• Conducted market research which influenced company marketing strategies