Lola Gerrans
Exeter,Devon
Summary
Drama student at the University of Exeter with experience across fashion retail, customer service, supervision and performing arts. Confident working in fast-paced environments, with strong communication, teamwork and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Sales Advisor
River Island
Exeter, Devon
04.2026 - Current
- Provided exceptional customer service in fast-paced fashion retail, enhancing customer experience.
- Supported customers with product questions, purchases, and general shopping needs.
- Ensured high shop-floor standards and contributed to attractive store presentation, supporting sales and customer satisfaction.
- Worked across shifts and adapted to changing priorities during busy trading periods.
Assistant Supervisor
Claire's Accessories
Exeter, Devon
07.2025 - 03.2026
- Managed key-holder responsibilities during shifts and supported store operations on shift.
- Collaborated with team to maintain efficient shop floor operations with day-to-day tasks across the shop floor.
- Executed general shop-floor responsibilities and upheld presentation standards to create an appealing retail space.
- Opened and closed the store following daily procedures.
- Provided ear piercing training and applied related handling standards.
Sales Assistant
RGB Building Supplies
Truro, Cornwall
11.2024 - 03.2025
- Answered customer enquiries and assisted in selecting products for trade needs, enhancing customer satisfaction.
- Processed purchases and orders from receipt through completion at till, ensuring smooth transaction flow.
- Managed inventory tasks including stock replenishment and organisation in store, including replenishment and routine stock checks.
Teaching Assistant
Stagecoach Performing Arts
Truro, Cornwall
09.2024 - 11.2024
- Guided children in acting and performance activities with rehearsal prompts and cues, fostering skill development and confidence.
- Cultivated confidence, creativity, and teamwork in children through active participation and coaching.
- Facilitated children's performing arts activities through event preparation and guidance, enhancing engagement and participation.
Volunteer
British Heart Foundation
Camborne, Cornwall
07.2023 - 08.2023
- Supported charity retail operations by processing sales and maintaining shop areas.
- Coordinated shop activities to maintain a welcoming environment for customers and department responsibilities to keep daily routines running.
Education
Bachelor of Arts - Drama
University of Exeter
Exeter01-2028
A-Levels -
CSIA Academic Sixth Form
Camborne, CON01-2025
Skills
- Retail presentation
- Sales performance
- Cash handling
- Stock management
- Flexibility and adaptability
- Effective communication
- Organisational skills
- Attention to detail
Timeline
Sales Advisor
River Island
04.2026 - Current
Assistant Supervisor
Claire's Accessories
07.2025 - 03.2026
Sales Assistant
RGB Building Supplies
11.2024 - 03.2025
Teaching Assistant
Stagecoach Performing Arts
09.2024 - 11.2024
Volunteer
British Heart Foundation
07.2023 - 08.2023
Bachelor of Arts - Drama
University of Exeter
A-Levels -
CSIA Academic Sixth Form