Ryan Strong
Verwood,Dorset
Summary
Undergraduate of Economics at the University of Southampton, offering over 6 years of experience in customer-facing roles, with 2 years of experience in management positions. Dedicated, hardworking, and thrives in a high-pressure environment whilst retaining a light-hearted sense of humour. "Always look on the bright side of life" ~ Eric Idle.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Restaurant Manager
Seasons Kitchen and Coffee Barn
Ashley Heath, Dorset
05.2022 - 04.2023
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Protected brand image by ensuring both interior and exterior restaurant presentation was exceptionally maintained.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Managed and participated in numerous corporate events and deliveries of corporate catering
Restaurant Supervisor
Seasons Kitchen and Coffee Barn
Ashley Heath, Dorset
05.2021 - 04.2022
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Encouraged feedback from restaurant customers using insights to implement positive process changes.
- Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
- Established and enforced improved sanitation standards to maintain clean, hygienic dining areas.
Restaurant Waiter
Seasons Kitchen and Coffee Barn
Ashley Heath, Dorset
05.2018 - 04.2021
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Regularly communicated with kitchen staff to maintain smooth front of house operations, minimizing potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Kit Store Worker
New Forest Water Park
Fordingbridge, Hampshire
06.2017 - 10.2017
- Provided correctly-sized of buoyancy aids and wet suits, to maximize customer comfort and safety
- Communicated with large numbers of customers before and after activity sessions
- Inspected and cleaned customer equipment
- Helped set up and run kayak and paddleboard activities, ensuring equipment was maintained and set up early for the best customer experience
Education
Bachelor of Science - Economics
University of Southampton
10.2020 - 06.2023
A-Levels - Economics
Bournemouth School
09.2018 - 06.2020
A-Levels - Physics
Bournemouth School
09.2018 - 06.2020
A-Levels - Mathematics
Bournemouth School
09.2018 - 06.2020
GCSEs - Physics
Bournemouth School
GCSEs - Chemistry
Bournemouth School
GCSEs - History
Bournemouth School
GCSEs - English Literature
Bournemouth School
GCSEs - Mathematics
Bournemouth School
GCSEs - Biology
Bournemouth School
GCSEs - Food Preparation and Nutrition
Bournemouth School
GCSEs - Business Studies
Bournemouth School
GCSEs - Religious Studies
Bournemouth School
GCSEs - English Language
Bournemouth School
GCSEs - German
Bournemouth School
Skills
- Leads by example
- Eye for detail
- Employee management
- Passion for customer satisfaction
- Strong work ethic
- Level-headed and measured
Languages
English
Native
German
Elementary
References
Mr Daniel Dean
Former General Manager of Seasons Kitchen and Coffee Barn
danielorindean@googlemail.com
Mr Jonathan Wheatley
Red Bull Racing Formula 1 - Sporting Director
jonathan.wheatley@redbullracing.com
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Restaurant Manager
Seasons Kitchen and Coffee Barn
05.2022 - 04.2023
Restaurant Supervisor
Seasons Kitchen and Coffee Barn
05.2021 - 04.2022
Bachelor of Science - Economics
University of Southampton
10.2020 - 06.2023
A-Levels - Economics
Bournemouth School
09.2018 - 06.2020
A-Levels - Physics
Bournemouth School
09.2018 - 06.2020
A-Levels - Mathematics
Bournemouth School
09.2018 - 06.2020
Restaurant Waiter
Seasons Kitchen and Coffee Barn
05.2018 - 04.2021
Kit Store Worker
New Forest Water Park
06.2017 - 10.2017
GCSEs - Physics
Bournemouth School
GCSEs - Chemistry
Bournemouth School
GCSEs - History
Bournemouth School
GCSEs - English Literature
Bournemouth School
GCSEs - Mathematics
Bournemouth School
GCSEs - Biology
Bournemouth School
GCSEs - Food Preparation and Nutrition
Bournemouth School
GCSEs - Business Studies
Bournemouth School
GCSEs - Religious Studies
Bournemouth School
GCSEs - English Language
Bournemouth School
GCSEs - German
Bournemouth School
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