Ryan Perry
Bakewell,Derbyshite
Summary
Global Technology outcome focused Product and Project leader with a 20+ year track record of delivering successful digital transformations across diverse industries. Expert in guiding cross-functional teams through complex initiatives, driving business performance improvements, and mentoring high-potential talent. Proven ability to deliver measurable results, including significant improvements in efficiency, cost reduction, and team velocity, leveraging Agile, generative AI, and strategic product management.
Overview
24
24
years of professional experience
1
1
Certification
Work history
IT Systems Programme Manager (Contract)
Gleneagles
Auchterarder, Scotland
05.2024 - 03.2025
- Led company-wide Oracle Opera PMS Cloud migration, reducing system downtime by 5% and improving transaction processing speed by 2 seconds
- Delivered customer experience improvement infrastructure wifi replacement project, increasing customer satisfaction scores by 3 points
- Managed budgets, resources, and stakeholder relationships
IT Product Delivery Lead
Majid Al Futtaim
Dubai, UAE
03.2021 - 09.2023
- Built and led a regional IT product delivery team
- Delivered multilingual e-commerce apps, achieving 10,000 downloads within the first 6 months and a 15% increase in user engagement
- Managed $2.5M annual budget, delivering projects 5% under budget
- Coached the development team on an Agile Lean Scaled Scrum way of working, in addition to the adoption of tools, methods and practices to support our delivery
eCom Regional Product Lead (Contract)
Chalhoub Group
Dubai, UAE
01.2020 - 02.2021
- Formed and led e-commerce teams for Salesforce Commerce Cloud implementation
- Delivered 30+ regional e-commerce storefronts, resulting in a 25% increase in online sales and a 10% growth in customer base
- Managed $3.5M annual budget, delivering projects 7% under budget and 5 days ahead of schedule
eCom Product Delivery Lead (Contract)
Virgin Holidays
Crawley, UK
05.2019 - 12.2019
- Led Agile teams to deliver e-commerce releases and data analytics solutions
- Delivered 14 eCom releases, improving release cycle time by 12%
- Delivered 10 Data Analytics Sprint code releases into production, enabling a 50% faster report generation time
- Provided staff coaching and mentoring
IT Product Delivery Lead (Contract)
Caterpillar Inc.
Manchester, UK
09.2018 - 02.2019
- Reformed and improved a failing international Digital transformation program
- Delivered three major code releases, resulting in a 20% reduction in customer support tickets
- Refined the team structure, reducing project delays by 10%
- Responsible to assess and improve the teams budgetary reporting for the annualised budget of $1.25m per annum, improving forecast accuracy by 15%
Digi Transformation IT Project Manager (Contract)
asos.com
London, UK
12.2017 - 09.2018
- Led Agile teams within a large-scale e-commerce transformation program
- Facilitated PI Planning, achieving 90% on-time delivery of program increments
- Removed impediments and resolved conflicts within the ART to maintain a steady flow of programme release work, improving team velocity by 8%
Snr IT Business Analyst / Product Owner
Royal Bank of Scotland (Worldpay)
London, UK
01.2013 - 12.2017
IT Project Manager, Snr. Tech Business Analyst, Systems Business Analyst / Junior Project Manager, EMEA Client Account Executive
First Data.com
Essex, UK
01.2001 - 12.2013
Education
Certificate in Generative Artificial Intelligence AI in Business -
University of Cambridge Online
Digital Transformation Strategy Lead - undefined
Yale School of Management
Certification
- IT Product, Program & Project Management
- B2B/B2C Delivery Management
- Stakeholder Management
- Agile/Scrum (CSP-SM, ACSM, SASM)
- Digital Transformation & Change Management
- Generative AI
- Budget Management & Financial Forecasting
- Team Leadership & Mentorship
- Cross-Functional Collaboration
- Six Sigma (Green & Black Belts)
Timeline
IT Systems Programme Manager (Contract)
Gleneagles
05.2024 - 03.2025
IT Product Delivery Lead
Majid Al Futtaim
03.2021 - 09.2023
eCom Regional Product Lead (Contract)
Chalhoub Group
01.2020 - 02.2021
eCom Product Delivery Lead (Contract)
Virgin Holidays
05.2019 - 12.2019
IT Product Delivery Lead (Contract)
Caterpillar Inc.
09.2018 - 02.2019
Digi Transformation IT Project Manager (Contract)
asos.com
12.2017 - 09.2018
Snr IT Business Analyst / Product Owner
Royal Bank of Scotland (Worldpay)
01.2013 - 12.2017
IT Project Manager, Snr. Tech Business Analyst, Systems Business Analyst / Junior Project Manager, EMEA Client Account Executive
First Data.com
01.2001 - 12.2013
Digital Transformation Strategy Lead - undefined
Yale School of Management
Certificate in Generative Artificial Intelligence AI in Business -
University of Cambridge Online
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