Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Ryan Lalaj

Lewisham, London,England

Summary

Highly motivated and adaptable professional with strong communication and teamwork skills. Proactive, hardworking, and bilingual, with a proven ability to collaborate effectively in diverse environments. Open-minded and dedicated to continuous growth, bringing a versatile skill set to support organisational success.

Overview

3
3
years of professional experience

Work history

Bar staff member

Greene King
London, England
07.2024 - Current
  • Increased footfall with engaging promotional strategies.
  • Rotated stock regularly, reducing waste from expired products.
  • Managed customer disputes effectively, preserving the business reputation.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Checked identification to maintain legal compliance.
  • Ensured customer satisfaction by providing excellent service.
  • Liaised with kitchen staff for seamless service delivery.
  • Completed end-of-day cleaning duties, leaving the barready for next day's trade.

Team manager

A Star Plumbing Ltd
London, England
09.2022 - Current
  • Maintained up-to-date knowledge of industry trends, enabling informed decision-making processes.
  • Conducted performance evaluations to identify areas of improvement.
  • Prioritised workload effectively, resulting in timely completion of tasks.

Education

GCSEs - English Language

Trinity Church of England
United Kingdom
09/2019 - 07/2024

GCSEs - English Literature

Trinity Church Of England Secondary School
United Kingdom
09/2019 - 07/2025

GCSEs - Mathematics Higher

Trinity Church of England Secondary School
United Kingdom
09/2019 - 07/2025

Skills

  • Communication skills
  • Collaborative teamwork
  • Proactive approach
  • Strong work ethic
  • Bilingual proficiency
  • Open-mindedness


Languages

English
Fluent
Albanian
Native
Spanish
Intermediate

Affiliations

  • Volunteering
  • Teamwork
  • Succeeding at a challenge
  • Problem-solving

References

References available upon request.

Timeline

Bar staff member

Greene King
07.2024 - Current

Team manager

A Star Plumbing Ltd
09.2022 - Current

GCSEs - English Language

Trinity Church of England
09/2019 - 07/2024

GCSEs - English Literature

Trinity Church Of England Secondary School
09/2019 - 07/2025

GCSEs - Mathematics Higher

Trinity Church of England Secondary School
09/2019 - 07/2025
Ryan Lalaj