Ryan Falegan
Greenwich,City of London
Summary
Enthusiastic professional with a strong commitment to continuous learning and proactive problem-solving. Demonstrates exceptional attention to detail and effective collaboration in team environments. Proven ability to build positive relationships with colleagues and clients, fostering a supportive and productive workplace culture.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Senior manager
The Lost Jungle London
Stanmore, London borough of harrow
2017.06 - Current
- Ensured seamless business operations by maintaining accurate stock levels and staff rotas.
- Planned and executed various events, enhancing customer engagement and profitability.
- Managed hiring and training of new staff while enforcing health and safety standards.
- Redecorated main building to improve customer atmosphere and experience.
- Assisted at reception, addressing customer queries and processing transactions efficiently.
- Maintained cleanliness of premises through regular cleaning and re-stocking activities.
- Resolved customer complaints promptly to ensure complete satisfaction.
- Organised engaging event days such as Funfair Day and Christmas Grotto, catering to diverse audiences.
Warehouse Operative
Amazon
Crayford/Dartford
2021.09 - 2022.04
- Consistently adhered to safety, quality, and production standards throughout operations.
- Maintained physical fitness to manage heavy lifting and product relocation tasks.
- Scanned, sorted, and diverted packages across Amazon’s extensive product range.
Crew Member
Winter Wonderland
West End/Oxford Street
2018.11 - 2019.01
- This job role included communicating and interacting with customers throughout the day.
- I would be using the till, cashing up and maintaining the float.
- I would maintain a full stocked store.
- I was very actively involved in the receiving of new shipments.
- Kept up to date with product information.
Work Experience
Marks and Spencers
Bluewater/Dartford
2016.07 - 2016.07
- In this job role I had to make sure I was delivering a great shopping experience for all of the customers, putting the customers before tasks every time.
- I always delivered a positive attitude throughout the day.
- I would be giving directions to customers, making everything clean and up to standards.
Education
Diploma of Higher Education - Business
Bromley south east colleges
Bromley 2018.09 - 2019.06
Diploma of Higher Education - sports
Bromley London south east colleges
Bromley 2017.09 - 2018.06
NVQ Level 1 - plumbing
Bromley south east colleges
Bromley 2016.09 - 2017.06
Skills
- Full UK driving licence
- First Aid Level 3
- COSHH Trained
- Key holder
- Cash handling
- Customer service
- Staff rota organisation
- Event planning
- Health and safety compliance
- Equipment monitoring
- Stock management
- Email administration
- Party organisation
- Fire safety checks
- Staff hiring
- Working with diverse age groups
- Experience with individuals with learning difficulties
Personal Information
Date of birth: 09/16/00
Custom
References upon request.
Timeline
Warehouse Operative
Amazon
2021.09 - 2022.04
Crew Member
Winter Wonderland
2018.11 - 2019.01
Diploma of Higher Education - Business
Bromley south east colleges
2018.09 - 2019.06
Diploma of Higher Education - sports
Bromley London south east colleges
2017.09 - 2018.06
Senior manager
The Lost Jungle London
2017.06 - Current
NVQ Level 1 - plumbing
Bromley south east colleges
2016.09 - 2017.06
Work Experience
Marks and Spencers
2016.07 - 2016.07