Summary
Overview
Work history
Education
Skills
Personal Information
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Timeline
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Ryan Falegan

Greenwich,City of London

Summary

Enthusiastic professional with a strong commitment to continuous learning and proactive problem-solving. Demonstrates exceptional attention to detail and effective collaboration in team environments. Proven ability to build positive relationships with colleagues and clients, fostering a supportive and productive workplace culture.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Senior manager

The Lost Jungle London
Stanmore, London borough of harrow
06.2017 - Current
  • Ensured seamless business operations by maintaining accurate stock levels and staff rotas.
  • Planned and executed various events, enhancing customer engagement and profitability.
  • Managed hiring and training of new staff while enforcing health and safety standards.
  • Redecorated main building to improve customer atmosphere and experience.
  • Assisted at reception, addressing customer queries and processing transactions efficiently.
  • Maintained cleanliness of premises through regular cleaning and re-stocking activities.
  • Resolved customer complaints promptly to ensure complete satisfaction.
  • Organised engaging event days such as Funfair Day and Christmas Grotto, catering to diverse audiences.

Warehouse Operative

Amazon
Crayford/Dartford
09.2021 - 04.2022
  • Consistently adhered to safety, quality, and production standards throughout operations.
  • Maintained physical fitness to manage heavy lifting and product relocation tasks.
  • Scanned, sorted, and diverted packages across Amazon’s extensive product range.

Crew Member

Winter Wonderland
West End/Oxford Street
11.2018 - 01.2019
  • This job role included communicating and interacting with customers throughout the day.
  • I would be using the till, cashing up and maintaining the float.
  • I would maintain a full stocked store.
  • I was very actively involved in the receiving of new shipments.
  • Kept up to date with product information.

Work Experience

Marks and Spencers
Bluewater/Dartford
07.2016 - 07.2016
  • In this job role I had to make sure I was delivering a great shopping experience for all of the customers, putting the customers before tasks every time.
  • I always delivered a positive attitude throughout the day.
  • I would be giving directions to customers, making everything clean and up to standards.

Education

Diploma of Higher Education - Business

Bromley south east colleges
Bromley
09.2018 - 06.2019

Diploma of Higher Education - sports

Bromley London south east colleges
Bromley
09.2017 - 06.2018

NVQ Level 1 - plumbing

Bromley south east colleges
Bromley
09.2016 - 06.2017

Skills

  • Full UK driving licence
  • First Aid Level 3
  • COSHH Trained
  • Key holder
  • Cash handling
  • Customer service
  • Staff rota organisation
  • Event planning
  • Health and safety compliance
  • Equipment monitoring
  • Stock management
  • Email administration
  • Party organisation
  • Fire safety checks
  • Staff hiring
  • Working with diverse age groups
  • Experience with individuals with learning difficulties

Personal Information

Date of birth: 09/16/00

Custom

References upon request.

Timeline

Warehouse Operative

Amazon
09.2021 - 04.2022

Crew Member

Winter Wonderland
11.2018 - 01.2019

Diploma of Higher Education - Business

Bromley south east colleges
09.2018 - 06.2019

Diploma of Higher Education - sports

Bromley London south east colleges
09.2017 - 06.2018

Senior manager

The Lost Jungle London
06.2017 - Current

NVQ Level 1 - plumbing

Bromley south east colleges
09.2016 - 06.2017

Work Experience

Marks and Spencers
07.2016 - 07.2016

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Ryan Falegan