Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Ruth Nzilamosi

Dagenham

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Dedicate reception highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Talented professional focused on enhancing beauty with modern and creative techniques. Dedicated to client satisfaction and always looking for new approaches. Talented Lash Technician with broad experience in eyelash extension training. Skilled in classic, volume and mega volume techniques. Proven track record of increasing customer satisfaction. Gifted professional with expertise in classic and volume eyelash extensions. Skilled in eyelash extension application, maintenance and removal. Dedicated to provide consultation and aftercare advice to clients. Eager student aspiring to gain knowledge of eyelash tinting and perming. Excellent hand coordination and dexterity. Thrives in team environment and quick to adapt to new techniques and trends. Motivated professional with varied experience across customer-facing roles. Brings strong communication, organisational skills, and a proactive approach to problem-solving. Demonstrates a dedication to team collaboration and client satisfaction, fostering positive relationships in any environment.

Overview

5
5
years of professional experience

Work History

GP Receptionist & Administrator

Park View Medical
london, united kingdom
11.2024 - Current
  • Manage front-desk operations including patient check-ins, appointment booking, and telephone triage.- Handle administrative duties such as referrals, document processing, scanning, and updating patient records.- Support clinical staff with workflow coordination and patient queries.- Maintain confidentiality and compliance with NHS policies.
  • Referred patients and family members to receive specialised medical care.
  • Performed routine health checks and screenings to maintain patient health and prevent illness.

Reception

Akhter
broad street medical, united kingdom
02.2023 - 03.2024
  • Monitored and managed reception area, greeting clients and managing stylist flow to reduce wait times.
  • Managed reception area, ensuring high presentation standards at all times.
  • Facilitated smooth day-to-day operations, coordinating with reception and reservations to ensure impeccable service delivery.general practice
  • Completed reception duties to manage incoming correspondence.
  • Set new appointments, rescheduled appointments, and sent reminders.
  • Followed strict safety standards, patient protection requirements, and legal guidelines.
  • Complied with and maintained knowledge of government legislation and regulations.
  • Shared communications between medical staff and patients.
  • Resolved issues by recording and investigating complaints and recommending remedial actions.
  • Communicated agreed practice policy to staff and introduced systems for support.
  • Updated patient charts using electronic medical records system.
  • Trained and supervised junior clerical staff handling diverse office needs.
  • Owned quality control by inspecting finished scanning work, rectifying any mistakes before delivery to users.
  • Applied excellent customer service skills to delight and retain clients.

masq london

jhon
tower bridge, united kingdom
10.2022 - 12.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

christmas market

chille
london bridge, united kingdom
12.2021 - 12.2023
  • Inspected, measured and tested finished products to ensure conformity to specifications.
  • Used weaving skills to produce baskets and coverings.
  • Produced garments and articles for household use through lace-making, knitting or embroidery.
  • Graded and classified raw materials to prepare for production.
  • Maintained fast pace to complete handiwork within designated timescales.

Administrator

Dr. Samuel Ofori-Kyereh
Leyton, Waltham Forest
01.2021 - 02.2022
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Oversaw database to maintain updated records and accuracy.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Advertised job vacancies through online platforms.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.

Education

GCSEs - math

Newham College
09-2020

english

Newham College
09-2020

Certificate of Higher Education - GP

CPR training
united kingdom
04-2023

SVQ Level 3 - business and entrepreneurship

Oxford Brookes University
Oxford

Skills

  • Reception duties
  • Reception management
  • Calm under pressure
  • Strategic planning
  • Leadership
  • Administrative support
  • Hard-working
  • Organisation restructuring support
  • Emotional intelligence
  • Creativity

Education

PASS,level 4,level 4

Timeline

GP Receptionist & Administrator

Park View Medical
11.2024 - Current

Reception

Akhter
02.2023 - 03.2024

masq london

jhon
10.2022 - 12.2023

christmas market

chille
12.2021 - 12.2023

Administrator

Dr. Samuel Ofori-Kyereh
01.2021 - 02.2022

GCSEs - math

Newham College

english

Newham College

Certificate of Higher Education - GP

CPR training

SVQ Level 3 - business and entrepreneurship

Oxford Brookes University
Ruth Nzilamosi