Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Tegh Deo

Tegh Deo

Oldbury,West Midlands

Summary

Dedicated professional with strong background in customer service and administration. Pursuing A-levels in Business Economics and Law to enhance commercial awareness and communication skills. Committed to delivering outstanding customer interactions and fostering positive relationships. Fluent in English and Punjabi, with conversational skills in Hindi, Urdu, and Spanish.

Overview

1
1
year of professional experience

Work History

Receptionist/Administrator

The Belmont Hotel
Birmingham, West Midlands
02.2025 - 05.2025
  • Welcomed guests, enhancing their experience with attentive front-desk customer service
  • Handled incoming phone calls, providing prompt and professional responses to booking enquiries
  • Managed room reservations and coordinated check-in/check-out processes, ensuring efficient scheduling and guest satisfaction
  • Maintained accurate records and supported smooth daily hotel operations

Administrative Assistant

Choice School of Motoring
Oldbury, West Midlands
07.2024 - 08.2024
  • Coordinated client bookings and managed appointment schedules to ensure efficient service delivery
  • Supported daily office operations by organising tasks and resources effectively
  • Logged and updated customer information to maintain accurate records and support service quality
  • Answered phone calls and resolved customer enquiries to enhance satisfaction

Education

Economics - A Level

Halesowen College
Halesowen, DUD
06-2026

Business Studies - A Level

Halesowen College
Halesowen, DUD
06-2026

Law - A Level

Halesowen College
Halesowen, DUD
06-2026

GCSEs -

Perryfields Academy
Oldbury
06-2025

Skills

  • Reception duties
  • Administrative experience
  • Office experience
  • Data entry
  • Microsoft Office
  • Microsoft Excel
  • Time management
  • Organisational skills
  • Phone etiquette
  • Customer service
  • Customer engagement
  • Call handling
  • Customer and client relations
  • Record-keeping
  • Professional attitude
  • Flexible
  • Communication skills

Languages

English
First Language
Punjabi
Proficient
C2
Hindi
Intermediate
B1
Urdu
Intermediate
B1
Spanish
Upper Intermediate
B2

Interests

Outside college I actively participate in boxing, building discipline, resilience and focus I also regularly do volunteer work in the Sikh community (Langar & events), strengthening teamwork, compassion and social responsibility

Timeline

Receptionist/Administrator

The Belmont Hotel
02.2025 - 05.2025

Administrative Assistant

Choice School of Motoring
07.2024 - 08.2024

Economics - A Level

Halesowen College

Business Studies - A Level

Halesowen College

Law - A Level

Halesowen College

GCSEs -

Perryfields Academy
Tegh Deo