Open To Work
Ruth Mueller
Cardiff,UK
Summary
Detail-oriented administrative professional with a strong background in client relations and support roles. Skilled in managing calendars, processing payments, and ensuring confidentiality of sensitive information. Developed effective communication skills across tourism, education, and hospitality sectors. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Play Worker
Go 2 Play
Radyr
06.2025 - 02.2026
- Supervised children's play activities to ensure safety and engagement.
- Maintained stringent safeguarding, health & safety, and confidentiality protocols in a fast-paced, people-focused setting, ensuring a safe and secure atmosphere for children and families.
- Greeted children and parents upon arrival, managed sign-in and sign-out procedures, and provided responsive assistance to family and visitor enquiries, fostering a welcoming environment.
Housekeeper
Premier Inn
Cardiff
02.2025 - 05.2025
- Maintained cleanliness and organization in guest rooms and public areas.
- Executed duties to uphold brand-standard presentation and hygiene in guest-facing areas, ensuring a consistently clean and welcoming environment for guests.
- Utilized cleaning supplies and equipment following safety procedures.
- Reported maintenance issues to ensure prompt resolution.
- Liaised with reception and supervisors to manage keys and supplies securely, maintaining guest confidentiality and supporting seamless operations.
Preschool Teacher
Little Genius Learning Academy
Las Vegas, USA
12.2019 - 03.2020
- Designed engaging lesson plans for diverse preschool learners.
- Implemented age-appropriate activities that encourage cognitive growth.
- Fostered a nurturing environment to promote social and emotional development.
- Welcomed parents and visitors during drop-off and collection times, ensuring smooth transitions and maintaining accurate attendance records.
- Represented academy at community and family events, fostering positive relationships and enhancing community engagement.
English Language Tutor
Grantuch
Berlin, Germany
01.2013 - 09.2019
- Developed personalized lesson plans for diverse student needs.
- Facilitated engaging discussions to enhance language comprehension skills.
- Assessed student progress through regular quizzes and feedback sessions.
- Built and maintained professional relationships with learners and parents through effective communication via email, phone, and in-person.
- Coordinated bookings, confirmations, and rescheduling for one-to-one sessions and classes, ensuring smooth management for substantial client base.
Administrative Assistant & Front-of-House
Berlin Bear Tourism
Berlin, Germany
01.2010 - 12.2012
- Served as the initial point of contact for all visitors, phone, and email inquiries in a dynamic, multilingual front-of-house environment, adeptly greeting guests, managing sign-ins, and announcing arrivals.
- Coordinated master diary and booking calendar, scheduling tours and staff rotas, confirming appointments, and distributing reminders and joining instructions to enhance operational flow.
- Processed payments, issued receipts, reconciled daily cash float with precision, ensuring financial integrity and accountability.
- Managed confidential customer records in compliance with data protection standards, supporting manager with expense processing, supplier payments, and financial reporting.
- Maintained confidential customer records in strict accordance with data protection standards and provided comprehensive support to the manager with expense processing, supplier payments, and financial reporting.
Education
Bachelor of Arts - Education & Linguistics
Humboldt University of Berlin
Berlin, GermanySome College (No Degree) - Bookkeeping
Association of Accounting Technicians (UK)
Cardiff, UK 05.2025 -
Skills
- Child Engagement
- Child supervision
- Activity Planning
- Health and safety
- GDPR compliance
- Privacy regulations
- Parental Communication
- Communication management
- Data Entry & Record-Keeping
- Payments & Cash Handling
- Microsoft Office (Word, Excel, Outlook)
Languages
- English
- German
- Dutch
- Afrikaans, Conversational
- English, Native
- German, Full Professional
- Dutch, Professional
Languages
English
First Language
German
Proficient
C2
Dutch
Upper Intermediate
B2
Afrikaans
Upper Intermediate
B2
Work Preference
Job Search Status
Open to workWork Type
Part TimeSalary Range
£0/yr - £37000/yrTimeline
Play Worker
Go 2 Play
06.2025 - 02.2026
Some College (No Degree) - Bookkeeping
Association of Accounting Technicians (UK)
05.2025 -
Housekeeper
Premier Inn
02.2025 - 05.2025
Preschool Teacher
Little Genius Learning Academy
12.2019 - 03.2020
English Language Tutor
Grantuch
01.2013 - 09.2019
Administrative Assistant & Front-of-House
Berlin Bear Tourism
01.2010 - 12.2012
Bachelor of Arts - Education & Linguistics
Humboldt University of Berlin