Kayleigh Buchan
Fraserburgh,Aberdeenshire
Summary
Dynamic professional with a strong focus on relationship-building and audience engagement, specialising in children entertainment. Demonstrates an engaging leadership style and a positive attitude, effectively utilising face painting techniques and energetic dancing to captivate young audiences. Ranging from ages 2 - 11 Skilled in multitasking under pressure and maintaining patient understanding towards others, with a career goal to further enhance child engagement strategies.
Overview
2
2
years of professional experience
Work history
Play worker
Playbarn Nursery
Fraserburgh, Aberdeenshire
07.2024 - 09.2024
- Provided emotional support during times of distress, promoting mental well-being of all attendees.
- Ensured clean play area by regularly tidying up after each activity session.
- Maintained safe and secure environment for children through vigilant monitoring of playground activities.
- Managed challenging behaviour effectively, fostering a supportive atmosphere within the playgroup setting.
- Facilitated story-telling sessions to cultivate a love of literature and reading from an early age.
- Confidently communicated with colleagues and children.
- Provided healthy, safe and secure play spaces.
- Developed positive relationships with young people, parents and professionals.
- Created and maintained safe, creative and stimulating environment for children's play.
Waitress
Fraserburgh Golf Club
Fraserburgh
04.2022 - 09.2024
- Improved customer satisfaction by providing efficient and friendly service.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Collaborated with kitchen staff to ensure order accuracy.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Maintained clean and organised dining area for customer comfort.
- Managed table settings for enhanced dining experience.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Arranged tables and set up linens and silverware in preparation for guests.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Education
BA (Hons) - Social Work
Robert Gordon University
Aberdeen 09/2024 -
Skills
- Positive attitude
- Engaging leadership style
- Relationship-building
- Audience engagement
- Children entertainment
- Face painting techniques
- Child engagement
- Patient understanding
- Multitasking under pressure
Timeline
Play worker
Playbarn Nursery
07.2024 - 09.2024
Waitress
Fraserburgh Golf Club
04.2022 - 09.2024
BA (Hons) - Social Work
Robert Gordon University
09/2024 -
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