Ruby Wilks
Barrow upon Humber,North Lincolnshire
Summary
Engaging student seeking experience in news reporting and feature writing. Skilled in researching, fact-checking and interviewing sources. Writes clearly and meets tight deadlines.
Enthusiastic individual aspiring to enhance skills in multimedia storytelling. Adept in video editing, podcast production and social media management. Comfortable with team environment and adaptable to new technologies.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
Work history
Bar staff member
The Old Mill
Barton upon Humber
11.2023 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Welcomed guests with friendly conversation and fun atmosphere.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Completed end-of-day clean up to reset bar for next day.
Customer assistant
Thornton Abbey Maze
Ulceby
06.2022 - 10.2023
- Handled cash and card payments with accuracy.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
Hospitality team member
Café 20
Barton upon Humber
04.2023 - 07.2023
- Created warm, friendly atmosphere through positive guest interactions.
- Delivered first-class customer service for memorable guest experiences.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Handled complaints and conflict with diplomatic approach.
Waitress assistant
Ashbourne Hotel
North Killingholme
01.2022 - 06.2022
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Upheld excellent standards to create safe working environment complying with current regulations and food safety standards.
Education
A-Levels - English Language
Wyke College
Hull, Kingston upon HullA-Levels - Photography
Wyke Sixth Form College
HullBTEC - Creative Media
Wyke Sixth Form College
HullGCSEs - English Language
Sir John Nelthorpe School
Brigg 09.2017 - 05.2022
GCSEs - Maths
Sir John Nelthorpe School
Brigg 09.2017 - 05.2022
Skills
- Verbal communication
- Customer Service
- Organised and reliable
- Strong communication
- Team collaboration
- Researching
- Editing
- Content creation
- Hardworking and ambitious
Affiliations
- reading and writing creative stories
- gym
- social media
D.O.B
16/03/2006
Timeline
Bar staff member
The Old Mill
11.2023 - Current
Hospitality team member
Café 20
04.2023 - 07.2023
Customer assistant
Thornton Abbey Maze
06.2022 - 10.2023
Waitress assistant
Ashbourne Hotel
01.2022 - 06.2022
GCSEs - English Language
Sir John Nelthorpe School
09.2017 - 05.2022
GCSEs - Maths
Sir John Nelthorpe School
09.2017 - 05.2022
A-Levels - English Language
Wyke College
A-Levels - Photography
Wyke Sixth Form College
BTEC - Creative Media
Wyke Sixth Form College
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