Ruby Moss
Sheffield ,South Yorkshire
Summary
Energetic employee with strong customer service and multitasking abilities. Skilled in customer service, managing busy settings, and ensuring customer satisfaction. Effective team player with a positive and confident attitude, excellent communication skills, and a knack for creating enjoyable and relaxed spaces. Ready to bring enthusiasm and dedication to a vibrant, customer focused environment. Willing and capable to face new challenges and learn aspects of new jobs to further educate and accumulate different skills.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Waitress / Barista
Greenbean Bistro
Sheffield, South Yorkshire
2024.07 - 2025.06
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Utilised professional communication skills to resolve customer complaints.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Sales assistant
GreenScene Garden Centre
Sheffield, South Yorkshire
2024.07 - 2025.06
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Trained new staff members, fostering a supportive working environment.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
GCSEs - General high school diploma
Westfield School
Sheffield 2020.09 - 2025.05
Skills
- Strategic selling techniques
- Successful up-selling
- Strong empathy
- Health and Safety regulations
- Positive attitude
- Complaint management
- Confident communicator
- Till and cash handling
Affiliations
I am an advancing figure skater in my free time who partakes in clubs and competitions. I also dedicate my time to going to the gym and working on self-improvement.
Timeline
Waitress / Barista
Greenbean Bistro
2024.07 - 2025.06
Sales assistant
GreenScene Garden Centre
2024.07 - 2025.06
GCSEs - General high school diploma
Westfield School
2020.09 - 2025.05