Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ruby Moss

Sheffield ,South Yorkshire

Summary

Energetic employee with strong customer service and multitasking abilities. Skilled in customer service, managing busy settings, and ensuring customer satisfaction. Effective team player with a positive and confident attitude, excellent communication skills, and a knack for creating enjoyable and relaxed spaces. Ready to bring enthusiasm and dedication to a vibrant, customer focused environment. Willing and capable to face new challenges and learn aspects of new jobs to further educate and accumulate different skills.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Waitress / Barista

Greenbean Bistro
Sheffield, South Yorkshire
07.2024 - 06.2025
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Utilised professional communication skills to resolve customer complaints.
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.

Sales assistant

GreenScene Garden Centre
Sheffield, South Yorkshire
07.2024 - 06.2025
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Utilised excellent communication skills to provide detailed product information.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Trained new staff members, fostering a supportive working environment.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Education

GCSEs - General high school diploma

Westfield School
Sheffield
09.2020 - 05.2025

Skills

  • Strategic selling techniques
  • Successful up-selling
  • Strong empathy
  • Health and Safety regulations
  • Positive attitude
  • Complaint management
  • Confident communicator
  • Till and cash handling

Affiliations

I am an advancing figure skater in my free time who partakes in clubs and competitions. I also dedicate my time to going to the gym and working on self-improvement.

Timeline

Waitress / Barista

Greenbean Bistro
07.2024 - 06.2025

Sales assistant

GreenScene Garden Centre
07.2024 - 06.2025

GCSEs - General high school diploma

Westfield School
09.2020 - 05.2025

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Ruby Moss