Roxanne O'connell
Stanford-le-Hope,Essex
Summary
Results-driven sales consultant with extensive field and direct sales expertise. I Demonstrate strong technical product understanding and consistently meet sales goals while maintaining robust client relationships. Committed to leveraging skills to drive business growth and achieve outstanding results.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales advisor
Reiss
Thurrock, Essex
2025.03 - 2025.11
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Monitored and refreshed displays to attract customers.
- Assisted in stock taking for accurate inventory management.
Sales consultant
Moss Bros
Thurrock, Essex
2025.01 - 2025.04
- Streamlined communication processes within the team, enhancing productivity.
- Yielded higher sales revenue through upselling techniques.
- Increased brand awareness by conducting engaging product demonstrations.
Beauty sales consultant
Marks & Spencer
Thurrock, Essex
2024.07 - 2025.02
- Coordinated special events promoting new product lines contributing in turn towards higher brand visibility.
- Demonstrated vast product knowledge by explaining benefits and features of various beauty products.
- Provided detailed information about product ingredients, application methods and expected results to enlighten customers.
- Exceeded revenue targets consistently by employing effective selling techniques that appealed to diverse clientele.
Retail assistant
Marks & Spencer
Thurrock, Essex
2023.09 - 2024.07
- Assisted in stock replenishment to maintain store appearance.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Processed online orders accurately and promptly for improved e-commerce service delivery .
Education
GCSEs - Maths-4 , English LIT-8 , English Lang- 5 , Science 5-6
St Cleres
Thurrock 2019.09 - 2023.06
A-Levels -
Palmers college
Thurrock 2023.09 - 2025.05
Skills
- Field sales experience
- Direct sales expertise
- Technical product understanding
- Meeting sales goals
- Maintaining client relationships
- Results-Driven attitude
Timeline
Sales advisor
Reiss
2025.03 - 2025.11
Sales consultant
Moss Bros
2025.01 - 2025.04
Beauty sales consultant
Marks & Spencer
2024.07 - 2025.02
Retail assistant
Marks & Spencer
2023.09 - 2024.07
A-Levels -
Palmers college
2023.09 - 2025.05
GCSEs - Maths-4 , English LIT-8 , English Lang- 5 , Science 5-6
St Cleres
2019.09 - 2023.06