Rose Boto-Labarre
Bolton
Summary
I am a motivated and reliable retail sales professional who is skilled in learning customer needs and fulfilling them. I can reliably strengthen customer experiences with positivity and professionalism when answering requests and processing sales. I am committed to being adaptable, and willing to grow and strengthen my current skill set. I can increase sales, work well independently as well as part of a team.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Manchester City Football Club
08.2023 - 05.2024
- Maintained cleanliness and organization of kiosk, creating a welcoming environment for customers.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Supported team members during peak hours to ensure smooth store operations.
- Managed transactions and card payments with high accuracy to achieve smooth till reconciliations.
Crew Member
McDonald's
11.2022 - 07.2023
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Demonstrated a strong work ethic and professionalism despite any issues.
Education
A-Level Health And Social Care
Pendleton Sixth Form College
06.2024
Applied Psychology
Pendleton Sixth Form College
06.2024
A-Level Criminology
Pendleton Sixth Form College
06.2024
GCSE Mathematics
Mount St Joseph
06.2022
GCSE English Language
Mount St Joseph
06.2022
GCSE English Literature
Mount St Joseph
06.2022
Skills
- Customer service
- Multitasking
- Excellent communication skills
- Teamwork
- Handling cash and card payments
- Stock replenishment
Timeline
Retail Assistant
Manchester City Football Club
08.2023 - 05.2024
Crew Member
McDonald's
11.2022 - 07.2023
A-Level Health And Social Care
Pendleton Sixth Form College
Applied Psychology
Pendleton Sixth Form College
A-Level Criminology
Pendleton Sixth Form College
GCSE Mathematics
Mount St Joseph
GCSE English Language
Mount St Joseph
GCSE English Literature
Mount St Joseph
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