Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ajaysinh Gohel

London

Summary

Experienced and motivated professional seeking an Operations Lead(L3) position where I can leverage my leadership abilities, project management skills, and team collaboration to drive organizational success and foster a culture of continuous improvement.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Proxy Team Lead (Vendor Returns)

Amazon
Dartford
06.2022 - Current
  • Developed robust communication channels for seamless information flow.
  • Monitored team performance metrics, identifying areas for improvement.
  • Improved team productivity by implementing efficient workflow strategies.
  • Mentored and coached junior staff to produce high-performing, quality team members.
  • Oversaw day-to-day operations, ensuring adherence to company standards.
  • Coached team members through new or difficult workflows.
  • Supported new hires through onboarding process for speedy and successful training.

AFE Process Guide

Amazon
Dartford
06.2022 - Current
  • Responsible for the shift's most important metrics in CPT's, unfulfilled customers orders and processing shipments ensuring deadlines are met.
  • Provide mentoring, coaching and guiding them through daily tasks.
  • Help associates meet productivity and quality goals.
  • Ensure proper resources allocation and workload balancing.
  • Provide feedback on team performance to Area Managers.


Problem Solve & Instuctor

Amazon
Dartford
06.2022 - Current

I have taken on multiple responsibilities, including acting as a Peer Trainer, consistently supporting and mentoring others in effective problem-solving techniques. I have trained new hire Associates in AFE on both FEN and BEN, and have played a key role in helping and upskilling Associates who have since become vital members of their respective shifts.

  • Lead core Problem Solvers in understanding and managing key metrics such as Force Picks, Dwelling, and Hot Picks, in alignment with Inventory standards.
  • Provide ongoing coaching and support to Associates to help reduce unscannable issues and improve overall workflow efficiency.

Electrical maintenance engineer

ABB Ltd
Vadodara , India
08.2017 - 01.2022
  • Assisted in training junior staff, enhancing team efficiency.
  • Troubleshot issues to ensure minimal disruption to operations.
  • Remedied breakdowns swiftly, preventing production downtime.
  • Supervised technicians in installing and maintaining MV, LV, and HV systems, overseeing safety and operational efficiency.

Education

Bachelor in Electrical Engineering - Electical Engineering

Gujarat Technological University
India
06.2013 - 06.2017

Skills

Leadership

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Interests

Playing Cricket

Listening music

Timeline

Proxy Team Lead (Vendor Returns)

Amazon
06.2022 - Current

AFE Process Guide

Amazon
06.2022 - Current

Problem Solve & Instuctor

Amazon
06.2022 - Current

Electrical maintenance engineer

ABB Ltd
08.2017 - 01.2022

Bachelor in Electrical Engineering - Electical Engineering

Gujarat Technological University
06.2013 - 06.2017
Ajaysinh Gohel