NEVIL FERNANDES

Focused FC Lead with experience reviewing team analytics to improve overall Process Quality and productivity. Courteous and cordial with goal to coach and train employees to meet maximum potential. Motivated associate with 6+ years of progressive experience at Amazon.

A strong collaborator who always puts the needs of a team first; Exceptional communication skills; An adaptable approach to change, and someone who takes responsibility for their ongoing professional development. A highly-motivated,conscientious,and competent collaborator who possesses in-depth knowledge and expertise within Amazon. I pride myself on taking ownership of challenging problems, maintaining high standards.

I Am flexible with shift changes.

FC Lead Pick Arsaw, 16th March 2025 - Current  

• Implemented operational improvements to boost overall productivity within the team.
• Ensured compliance with company regulations through effective task verification and oversight.
• Introduced Andon options to Pick Station Screens as a part of problem solving Safety, Productivity and Quality issues based on the feedback by Pickers.

Team Lead AFE, 4th November 2023 - 16th March 2025

BRS2

• Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
• Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills.
• Completed audits and risk assessments to achieve regulatory compliance.
• Active engagement of associates as team lead to ensure HSE wellbeing, target and performance goals are met.

Step Up Team Lead AFE, August 24th 2023 - November 4th 2023

BRS2

• Accepted Big opportunity joining AFE as a team lead.
• Managing FEN, with a goal to achieve 0% CX and Upskilling Associates for better rotations and availability preparing ahead for PEAK 2023.
• As in-charge of PS, finding ways to improve quality of problem solvers to be the best while supporting AFE,PTR and SM.
• Working continuously to improve productivity of both Sort and Pack side Associates.
• Changing the way Handovers use to be and working hard to meet the commitment of a perfect HO even at challenging EOS.

• Awarded as 'TL of the month' in the month of March 2026.
• Nominated as 'TL of the month' on April 2023, August 2024, and January 2025.
• Recognized by management and rewarded with positive adapt for positive behaviors,and leadership skills demonstrated at 2025 Peak in absence of AM.
• Successfully developed several new associates to critical role positions where they are continuing to develop under my guidance and mentorship.
• Completed course of Lean excellence at BRS2
• Part of the team towards launching of BRS2.
• Worked directly under senior leadership to achieve the record breaking target of 300k at MAN1 2020, 333K at BRS2 2024 and 367k at BRS2 2025 peak events.
• Furthermore I have successfully developed several new associates to critical role positions where they are continuing to develop under my guidance and mentorship.
• Revoked programme to recycle SLAM roll waste, resulting in at least £1000 savings per year.
• First Aid trained in 2026.