Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ronan Toal

Dumbarton

Summary

Dedicated professional with expertise in customer service, stock management, and cash handling. Demonstrates strong team collaboration skills and maintains a positive attitude while remaining calm under pressure. Committed to enhancing operational efficiency and delivering exceptional service.

Overview

1
1
year of professional experience

Work history

Customer assistant

Lidl Store
Dumbarton
05.2025 - 07.2025
  • Trained and experienced on tills and self-checkout systems, providing efficient and friendly experience.
  • Collaborate efficiently with team members to maintain smooth store operations.
  • Provide excellent customer service to ensure repeat business.
  • Manage high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Maintain sales floor stock levels through consistent monitoring and regular replenishments.
  • Handle requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Communicate daily offers to customers, promoting in-store deals and discounts.

Customer assistant

B&M retail store
Dumbarton
08.2024 - 07.2025
  • Assisted customers in navigating store layout and locating products efficiently.
  • Maintained a well-organised, fully stocked shop floor to enhance customer experience.
  • Ensured high cleanliness standards to promote health and safety for staff and customers.
  • Adapted swiftly to changing priorities during stocktakes and seasonal peaks.
  • Provided friendly, efficient service, effectively resolving challenging customer situations.
  • Collaborated with management to uphold company standards during mystery shopper visits.
  • Consistently achieved tasks within tight deadlines, contributing to overall store success.

Education

BMus - Jazz guitar

Royal Conservatoire of Scotland (RCS)
Glasgow, Glasgow City
09.2025 -

Skills

  • Customer service
  • Stock management
  • Cash handling
  • Team collaboration
  • Positive attitude
  • Calm under pressure

Timeline

BMus - Jazz guitar

Royal Conservatoire of Scotland (RCS)
09.2025 -

Customer assistant

Lidl Store
05.2025 - 07.2025

Customer assistant

B&M retail store
08.2024 - 07.2025
Ronan Toal