Ronan Toal
Dumbarton
Summary
Dedicated professional with expertise in customer service, stock management, and cash handling. Demonstrates strong team collaboration skills and maintains a positive attitude while remaining calm under pressure. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
1
1
year of professional experience
Work history
Customer assistant
Lidl Store
Dumbarton
05.2025 - 07.2025
- Trained and experienced on tills and self-checkout systems, providing efficient and friendly experience.
- Collaborate efficiently with team members to maintain smooth store operations.
- Provide excellent customer service to ensure repeat business.
- Manage high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Maintain sales floor stock levels through consistent monitoring and regular replenishments.
- Handle requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Communicate daily offers to customers, promoting in-store deals and discounts.
Customer assistant
B&M retail store
Dumbarton
08.2024 - 07.2025
- Assisted customers in navigating store layout and locating products efficiently.
- Maintained a well-organised, fully stocked shop floor to enhance customer experience.
- Ensured high cleanliness standards to promote health and safety for staff and customers.
- Adapted swiftly to changing priorities during stocktakes and seasonal peaks.
- Provided friendly, efficient service, effectively resolving challenging customer situations.
- Collaborated with management to uphold company standards during mystery shopper visits.
- Consistently achieved tasks within tight deadlines, contributing to overall store success.
Education
BMus - Jazz guitar
Royal Conservatoire of Scotland (RCS)
Glasgow, Glasgow City 09.2025 -
Skills
- Customer service
- Stock management
- Cash handling
- Team collaboration
- Positive attitude
- Calm under pressure
Timeline
BMus - Jazz guitar
Royal Conservatoire of Scotland (RCS)
09.2025 -
Customer assistant
Lidl Store
05.2025 - 07.2025
Customer assistant
B&M retail store
08.2024 - 07.2025
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