Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Rohan Singh

Byfleet,Surrey
Rohan Singh

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 3 years of fine dining experience. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Overview

3
years of professional experience
7
years of post-secondary education

Work history

DS recuitment
Byfleet, Surrey

Front of house team member
2020.06 - 2023.09 (3 education.years_Label & 3 education.months_Label)

Job overview

  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
  • Elevated guest experiences by delivering tailored, personalised customer service.
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Managed customer-related issues following company policies and procedures.
  • Prepared lobby areas for guest use, maintaining clean, comfortable reception environments.
  • Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.
  • Collaborated across team to achieve productivity and efficiency.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Processed cash, card and gift card payments on range of products.
  • Reduced customer wait times through optimised checkout processes.
  • Completed opening and closing procedures each day.

investin education
london, England

investment banking course
2023.07 - 2023.08 (1 education.month_Label)

Job overview

  • was informed about all the key aspects of investment banking
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • used trading platforms with fake currency
  • Established budgets for programme activities and controlled expenditure to meet targets in terms of studying a case study,
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities in the case study and presented it in front of the rest of the students doing the course which was around 120 students.
  • this course helped me develop communication, leadership and presentational skills
  • developed our own trading app that consisted of a fke currency and news on the side to help analyse changes in the market
  • attended lectures in the university of ucl that explained the role of an investment banker and what they do

Nokia
Reading, England

nokia work experience 1 week
2023.07 - 2023.07

Job overview

  • learned about the sales process and how the deal process with the clients
  • Followed management orders and consistently completed assignments.
  • Followed correct processes in every aspect of work.
  • informed of the teams format and how everything is run in the office
  • Enthusiastically addressed and overcame work challenges.

Education

The Wellington Academy
Ludgershall

A-Levels from psychology, business and sociology
2020.09 - 2024.07 (3 education.years_Label & 10 education.months_Label)

University overview

  • business-A
  • psychology-A
  • sociology-B
  • Continuing education in Business
  • Elected to chairman for student council in 2018

Clifton College
Clifton

GCSEs from maths,science,english
2016.09 - 2020.03 (3 education.years_Label & 6 education.months_Label)

University overview

  • maths-4
  • english-5,5
  • science-5,5
  • Awarded boarding prefect

Skills

  • Active listening
  • Complaint handling
  • Customer experience
  • Forward planning
  • Stress management
  • Interpersonal skills
  • Leadership skills
  • Fine dining experience
  • Highly responsible and reliable
  • communication skills

Timeline

investment banking course
investin education
2023.07 - 2023.08 (1 education.month_Label)
nokia work experience 1 week
Nokia
2023.07 - 2023.07
The Wellington Academy
A-Levels from psychology, business and sociology
2020.09 - 2024.07 (3 education.years_Label & 10 education.months_Label)
Front of house team member
DS recuitment
2020.06 - 2023.09 (3 education.years_Label & 3 education.months_Label)
Clifton College
GCSEs from maths,science,english
2016.09 - 2020.03 (3 education.years_Label & 6 education.months_Label)
Rohan Singh