Rohan Joe
Bristol
Summary
Versatile professional with expertise in problem-solving, customer service, and communication skills, along with organizational skills, as well as the ability to remain calm under pressure while upholding standards and ensuring health and safety compliance. Adept at resourcefulness in challenging situations, committed to delivering excellence in every task undertaken.
Overview
3
3
years of professional experience
Work history
Service Colleague
Asda
Bristol, Bristol
12.2024 - Current
- Accurately picked and packed customer online grocery orders in line with company targets and standards.
- Maintained high levels of attention to detail to ensure product quality and correct substitutions.
- Provided excellent customer service by ensuring orders were complete, fresh, and delivered on time.
- Worked efficiently in a fast-paced environment while following health and safety guidelines.
- Collaborated with team members and store colleagues to maintain smooth daily operations.
- Adapted to changing priorities and tasks, demonstrating flexibility and reliability.
Factory Operative
Mploy
Dorchester
06.2024 - 09.2024
- This role involves performing repetitive tasks with precision and following instructions closely, requiring strong attention to detail.
- Teamwork is essential to meet production goals, while maintaining a clean and organized workspace.
- The position demands physical capability for heavy lifting and operating machinery, with the ability to work at heights and wear protective gear.
- A commitment to health, safety, and food safety protocols is vital to ensure a safe working environment.
Care Waiter
Colten Care
Dorchester, Dorset
09.2022 - 09.2024
- In this role, I provided personal, friendly, and efficient service at dining events, guiding residents through a unique and enjoyable food experience while building lasting relationships.
- I supported the chef by delivering nutritious meals made from fresh, local produce, contributing to the health and well-being of the residents.
Customer Care Assistant
McDonald's
Dorchester
12.2021 - 03.2023
- As a Customer Care Assistant at McDonald's, I upheld the brand's core values while delivering exceptional service.
- I ensured a welcoming atmosphere by engaging with customers, organizing events, and maintaining cleanliness in dining areas and toilets.
- I communicated effectively with customers and the manager, contributed as a team player, and thrived in a fast-paced environment with high energy and a friendly, professional demeanor.
Education
MEng - Aerospace Engineering With Pilot Studies
University of the West of England
09.2022 -
A level -
Thomas Hardy School
09.2020 - 08.2022
GCSE - undefined
Thomas Hardy School
09.2017 - 06.2020
Skills
- Problem solving
- Customer service
- Communication skills
- Transaction handling
- Upholding standards
- Health & safety
- Resourcefulness
- Calm under pressure
- Organisation
Timeline
Service Colleague
Asda
12.2024 - Current
Factory Operative
Mploy
06.2024 - 09.2024
Care Waiter
Colten Care
09.2022 - 09.2024
MEng - Aerospace Engineering With Pilot Studies
University of the West of England
09.2022 -
Customer Care Assistant
McDonald's
12.2021 - 03.2023
A level -
Thomas Hardy School
09.2020 - 08.2022
GCSE - undefined
Thomas Hardy School
09.2017 - 06.2020
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