Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

DIPENDRA BISTA

Dagenham

Summary

A committed and client-focused
service colleague who is passionate
about providing outstanding customer
service. Devoted to giving clients a
warm and inviting shopping
experience by maintaining the highest
levels of professionalism, efficiency,
and service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service colleague

Bhatbhateni Super Market
04.2022 - 03.2024
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Increased team productivity with effective communication and collaboration strategies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets
  • Carried out stock control and maintained quality standards high for audits
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.

Service Colleague

H7 Avenue London
05.2024 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • As a service colleague, my role was focused on providing excellent customer service, assisting with queries, maintaining stock levels, operating checkouts, and ensuring the store is clean and well-organized.


Education

Secondary Education - Computer Science

NAVAJYOTI ENGLISH BOARDING SCHOOL
Koshi Province
01-2019

High School - computer science

V.S. Niketan Higher Secondary School
Minbhanwan, Kathmandu
01.2022

Bachelor of Science - Bsc Computing Science

Coventry University London
Dagenham, United Kingdom
04-2027

Skills

  • GYM experience
  • MS Word
  • Computer basic course
  • Graphic design
  • Technical skills
  • Excel
  • PowerPoint
  • Neat and well-organized
  • Self-Motivated
  • Leadership
  • Management skills
  • Work under pressure
  • Analytical problem solving
  • Innovative
  • Customer relationships
  • Product shelving
  • Cleaning procedures
  • Heavy lifting
  • Product displays
  • Safety processes
  • Team standards
  • Goal-oriented mindset
  • Client relationship building
  • Complaint handling

Personal Information

Date of Birth: 20/07/2002

Certification

  • 2021, Arduino workshop and robo car workshop on vs niketan (30 days)
  • 2014, Basic computer course (90 days) from IMAGE COMPUTER INSTITUTE
  • 2015, Diploma computer course (120 days)
  • 2022, Completed high school major in computer science
  • SIA Security Guarding License
  • First Aid and CPR Certified
  • Bsc. Computing science 1st year

Languages

English
Advanced
C1
Hindi
Advanced
C1
Nepali
Proficient
C2

Timeline

Service Colleague

H7 Avenue London
05.2024 - Current

Service colleague

Bhatbhateni Super Market
04.2022 - 03.2024

Secondary Education - Computer Science

NAVAJYOTI ENGLISH BOARDING SCHOOL

High School - computer science

V.S. Niketan Higher Secondary School

Bachelor of Science - Bsc Computing Science

Coventry University London

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DIPENDRA BISTA