Roberta Ouatu
Horndean,Hampshire
Summary
I am a hardworking, reliable, and friendly person who enjoys working as part of a team and taking on new challenges. As Vice Captain of the Portsmouth Phoenix Volleyball Team, I have helped organise training sessions, manage team payments, and support my teammates. I have also coached younger players at under-16 summer camps, which has helped me build confidence and communication skills.
Through volunteering at Parkrun and in a charity shop, I have learned the importance of being organised, responsible, and helping others. Taking part in the Duke of Edinburgh Award and the Bronze Crest Award has improved my problem-solving and teamwork skills. I am fluent in Romanian and learning Spanish, and I enjoy meeting new people.
I am keen to learn, work hard, and gain experience while making a positive contribution to any team.
Overview
5
5
years of post-secondary education
1
1
year of professional experience
Work history
Park Run volunteer
Southsea Park Run
Southsea, Hampshire
2026.06 - Current
- Guided guests to designated areas, corrected running or bag locations, and answered questions about facilities to enhance guest experience.
- Observed crowd behaviour to ensure safety and order, identifying potential issues and maintaining control of groups.
- Cleaned event spaces, stored furniture, and sanitised surfaces to maintain a safe and welcoming environment.
- Prepared premises and supplies for arriving guests.
Charity shop volunteer
FatFace
Havant, Hampshire
2025.09 - 2026.04
- Communicated charity's mission passionately, fostering community engagement.
- Demonstrated excellent customer service skills to ensure repeat business.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Guided customers with product information, supporting informed purchasing decisions.
- Organised shop floor layout and managed stock distribution, optimising customer shopping experience.
- Sorted and priced donations, enhancing operational efficiency.
Pharmacy work experience
David foggs
Southampton, Hampshire
2025.07 - 2025.07
- Completed customer dispenses with speed and accuracy.
- Operated cash register to process customer transactions efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
Education
GCSEs -
Oaklands Catholic School
Waterlooville, Hampshire 2021.09 - 2026.06
Skills
Problem solving:
- Duke of Edinburgh - during Bronze and Silver I have learnt how to recognise a mistake in navigation and backtrack, solve issues with friendships and food
- Bronze crest award - our investigation went wrong many times and I learnt how to adapt variables accordingly and carry out hypotheses
Organisation:
- Sport/ education life balance - managing between training 4 times a week and keeping up my predicted grades of 7's and above was not easy but I got through it, I would move things around and find availability for shifts
- Charity shop volunteer - I would have to keep everything neat and tidy whilst also putting new stock onto the shop floor and manage it correctly in the stock room
Adaptability:
- Parkrun volunteer - most weeks I do something new each week whether it is scanning barcodes, marshalling, timekeeping or being a funnel manager, new roles and tasks or no enemy to me
- Bilingual - I also speak Romanian fluently which has helped me expand into other Latin languages such as Spanish which I have been self-teaching myself for 2 years
Leadership:
- Vice captain of Portsmouth Phoenix volleyball team - meaning I organise some training sessions alongside with my coach marking attendances, managing payments and dealing with emotions
- Coaching u16s - This summer I have led summer camp days with some other coaches my age in all the basic volleyball skills to beginners, explaining everything thoroughly and making sure no one is left behind or alone
- Worked with Unloc Portsmouth - I took part in workshops over 3 years to learn how to become the best student leader I can possibly become over my school career
Communication:
- Student leader - I had to direct information received from the school pupils to respective teachers and vice versa, whilst also conveying issues and problems which led me and some other students to even present a solution to the head teacher for change which was implemented
- Vice captain - not only do I need to relay messages from the coach to the players but when someone has issues they come to me or the Captain which means we need to help resolve the problem with either the coach himself or other members
Timeline
Park Run volunteer
Southsea Park Run
2026.06 - Current
Charity shop volunteer
FatFace
2025.09 - 2026.04
Pharmacy work experience
David foggs
2025.07 - 2025.07
GCSEs -
Oaklands Catholic School
2021.09 - 2026.06