Kathish Kamalakumar

During my time in Year 13 at sixth form, I began working part-time at Crystal Palace Food & Wine as a Store Assistant. My responsibilities ranged from organising inventory storage to providing exceptional customer service and support.

RESPONSIBILITIES & ACHIEVEMENTS:

• Managed inventory to ensure accurate stock levels and minimise waste
• Implemented stock organisation strategies, prioritising rotation to prevent spoilage
• Provided exceptional customer service, enhancing shopping experiences on the shop floor
• Operated cash registers for age-restricted product transactions upon legal eligibility
• Demonstrated efficient task management to meet deadlines and maintain store operations

During my Year 11 Work Experience Month, I worked part-time at Boots UK Ltd in the fragrances department

My responsibilities included stocking products, assisting customers with purchases, and maintaining shop floor cleanliness and organisation.

Key Responsibilities:

• Stocking products from warehouse to shop floor for customer display and testing
• Assisting customers with product inquiries to ensure informed purchases
• Cleaning and organising the shop floor and shelves to maintain neat presentation
• Improved customer service by efficiently handling queries and complaints.
• Conducted daily inventory checks to manage stock levels accurately.

In the process of completing my DofE program, I volunteered at London Sivan Kovil as a Teaching Assistant. As a Teaching Assistant. I helped teachers deliver lessons on Tamil Language and Culture, supported students with their learning and created a positive and inclusive environment. This role improved my communication, organisational and teamwork skills while deepening my passion for my cultural education.

• Assisted in lesson planning for effective curriculum delivery.
• Prepared classroom materials to facilitate efficient lessons.
• Ensured safety of pupils during extracurricular activities for an accident-free environment.
• Assisted in conducting assessments to determine student understanding of subjects.