Customer-oriented, strategic-thinking Sales Professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multitasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products/services, implementing pricing models, territory development and identifying customer needs to deliver solutions.
Overview
21
21
years of professional experience
Work History
National account manager
Keyline
UK
09.2024 - Current
Collaborating closely with other departments to deliver integrated solutions.
Managing sales negotiations leading to increased annual revenue.
Leading strategic planning for improved market penetration.
Strengthening business relationships by effectively managing multiple national accounts.
Technical Sales Development Manager
Keyline
South Uk
10.2022 - 09.2024
Creating commercial and ethical value for the business by gaining early stage information on infrastructure projects. Working with the full supply chain to influence the use of value engineered systems from an environmental, H&S, technological and commercial perspective.
Developing and growing the supply chain base in areas of strategic priority to National Highways.
Creating a portfolio of Asset Owners, Contractors and Design Engineer contacts that can influence designs and the supply chain.
Working closely with the Engineers on complex and detailed requirements that arise along with projects and new product development.
Informing and training colleagues on new and existing product lines / systems and assist in the creation of a training programme for the company.
Regional South West & Wales Office Manager
Keyline Civils Specialists
Cardiff
01.2016 - 09.2022
Responsible for maintaining and growing a ledger circa 12 million.
Quarterly reviews of the ledger to ensure we are targeting, maintaining and growing the right accounts.
Manage team of 4 employees, overseeing the hiring, training, and professional growth of employees.
Ensure the office is on top of daily and weekly tasks such as queries, quote chasing and training requirements.
Project tracking to ensure we are speaking to the right contacts and the right stage. This has proven successful in securing large orders at impressive margins.
Working collaboratively with the national sales team to identify opportunities via supply chain agreements.
Honest relationships with credit control to ensure we are best protecting the business from potential bad debt but also maximising opportunities where we can.
Key relationships with customers, suppliers, branches, directors, credit control and central admin to ensure a smooth and efficient sales operation.
Identifying opportunities to grow sales and margin by introducing other parts of the business or the group.
Branch Manager
Keyline Civils Specialist
Newport
12.2015 - 11.2016
Appointed my first branch management role of a unsuccessful branch loosing 6 figures each year.
Carried out staff assessments to identify strengths and weaknesses within the team.
Contacted and visited the existing customer base to identify opportunities.
Hired and fired staff to make the required changes to ensure the branch could operate successfully and make a profit. Worked closely with HR partners to be fair and work within legal guidelines.
As a team we managed to turned a 6 figure lost into a 6 figure profit all within 10 months.
Assistant Manager
Keyline Civils Specialist
Cardiff
01.2012 - 11.2015
Managed a sales team of 4 to deliver year on year record sales for Keyline Cardiff.
Ensured each account was linked to a primary and secondary internal account manager.
Worked closely with supplier partners to deliver project led sales.
Arranged supplier training days to ensure we we're up to date with product knowledge and any new innovative products.
Developed staff with the use of regular review meetings and targets.
Regional Office Manager
Travis Perkins
Cardiff
01.2010 - 12.2011
Target low or non spending customers and asses the customer requirements. Then look to gain enquiries and sales from the customer.
Build a ledger of customers and grow sales year on year.
Internal sales assistant
Travis Perkins
Cardiff
09.2009 - 01.2010
Internal tele sales and covering the trade counter.
Would look for opportunities to develop accounts and link sell where possible.
Management Trainee
Travis Perkins
Cardiff
08.2007 - 08.2009
2 year Management scheme to learn and to understand different parts of the Travis Perkins Business.
Along side this I attended college one day a week to achieve a HNC in Business Studies.
Shift Manager
Mcdonalds
Cardiff
05.2004 - 07.2007
Education
Diploma of Higher Education - Accounting
Newport University
Newport
09.2012
HNC - Business & Management
Barry College
Barry
09.2009
A-Levels - Business Studies
Coleg Glan Hafren
Cardiff
09.2006
GCSE -
Stanwell School
Penarth
09.2004
Skills
Experienced account manager
Knowledge and appreciation of supply chains
True believer in team work and being a team player
Seeks out opportunities to ensure longevity for the business
Resilient and Self motivated
Interests and hobbies
Love golf and the challenges it brings. Very much a love and hate game.
Enjoy watching and attending live sport.
Snowboarding.
Cooking and baking.
Occasionally playing 5 a side football.
Regular gym goer and enjoy long walks including likes of Pen y Fan.
Love to travel and experience new cultures.
Timeline
National account manager
Keyline
09.2024 - Current
Technical Sales Development Manager
Keyline
10.2022 - 09.2024
Regional South West & Wales Office Manager
Keyline Civils Specialists
01.2016 - 09.2022
Branch Manager
Keyline Civils Specialist
12.2015 - 11.2016
Assistant Manager
Keyline Civils Specialist
01.2012 - 11.2015
Regional Office Manager
Travis Perkins
01.2010 - 12.2011
Internal sales assistant
Travis Perkins
09.2009 - 01.2010
Management Trainee
Travis Perkins
08.2007 - 08.2009
Shift Manager
Mcdonalds
05.2004 - 07.2007
Diploma of Higher Education - Accounting
Newport University
HNC - Business & Management
Barry College
A-Levels - Business Studies
Coleg Glan Hafren
GCSE -
Stanwell School
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