Robert Dowson
Whitby,North Yorkshire
Summary
Dedicated and hard-working professional with extensive expertise in pipe fitting, heating system maintenance, and equipment troubleshooting. Demonstrates exceptional skills in efficient time management, risk assessments, process improvement, and budget management. Proven ability to conduct site evaluations, sampling, and testing while effectively training teams. Adept at working independently or collaboratively to achieve project goals. Committed to continuous improvement and excellence in all tasks undertaken.
Diligent and resourceful, bringing hands-on problem-solving skills and solid foundation in mechanical systems. Strong ability to diagnose issues and implement solutions, coupled with excellent customer service and communication skills. Dedicated to delivering high-quality results and ensuring optimal system performance in any job role.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Plumbing & heating engineer
Rt dowson plumbing & heating
Whitby, North Yorkshire
11.2022 - Current
Managed plumbing and heating company operations for four years.
Oversaw large-scale heating installations and breakdown repairs.
Cultivated strong relationships with clients to enhance service delivery.
- Provided emergency repairs swiftly, minimised disruption to the client's routine.
Heating engineer
Home Group
York, North Yorkshire
06.2018 - 10.2022
Heating engineer for homegroup was a great job that i enjoyed, Most of my work included emergency call outs covering the whole of north Yorkshire. I worked on a shift rota that i adapted to really well and never missed any callouts within the time allowed for travel and job time.
- Offered valuable advice on maintaining heating efficiency during consultation visits.
- Liaised with suppliers for procurement of high-quality parts and equipment.
Gas & heating engineer
Yorkshire coast homes
Scarborough, North Yorkshire
01.2012 - 05.2018
- Diagnosed faults, repaired issues promptly for social housing.
- Managed inventory of spare parts to avoid service delays.
- Scheduled appointments effectively managed workload across multiple sites.
- Conducted successful installation of central heating systems for enhanced home comfort levels.
- Achieved customer satisfaction with prompt and professional service.
Education
NVQ Level 3 - Plumbing & heating
Redcar & Cleveland college
Redcar, Redcar and Cleveland 09.2005 - 03.2009
Skills
- Efficient time management
- Risk Assessments
- Process Improvement
- Budget management
- Equipment troubleshooting
- Team training
- Site evaluations
- Hard working
- work really well alone or in a team
- Site sampling and testing
- pipe fitting expertise
- Heating system maintenance
Affiliations
- Golf
- Gym & fitness
- Cars
- Spending time with the family
Timeline
Plumbing & heating engineer
Rt dowson plumbing & heating
11.2022 - Current
Heating engineer
Home Group
06.2018 - 10.2022
Gas & heating engineer
Yorkshire coast homes
01.2012 - 05.2018
NVQ Level 3 - Plumbing & heating
Redcar & Cleveland college
09.2005 - 03.2009