Liam Flanagan
Bolton,Please select a region, state or province.
Summary
Motivated individual seeking apprenticeship to apply craftsmanship skills and leverage transferable abilities. Committed to gaining hands-on experience and learning from industry experts. Aims to contribute to organizational growth and success through dedicated effort and skill application.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Apprnetice Plumbing & Heating Engineer
DG Plumbing & Heating
Bolton
12.2023 - 01.2025
- Liaised with clients, understood their requirements effectively.
- Delivered quality services by staying updated on latest industry trends and techniques.
- Drafted accurate job reports after each service visit; assisted in record keeping.
- Ensured safety compliance whilst carrying out all plumbing duties.
- Conducted thorough inspections, identified potential problems in advance.
- Performed regular maintenance checks to prevent unexpected breakdowns.
- Fostered a positive working environment through professional communication skills.
- Improved customer satisfaction by promptly resolving plumbing and heating issues.
- Carried out comprehensive risk assessments before beginning any work, ensured safety at all times.
- Demonstrated excellent problem-solving abilities whilst dealing with unforeseen issues during installation or repair works.
- Took steps to understand workplace hazards to comply with safety rules and procedures.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
Crew member
McDonald's
Westhoughton
08.2023 - 12.2023
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Handled high-pressure situations calmly providing solutions promptly.
- Acted as team player by helping colleagues finish their tasks.
Service engineer Internship
Hi-Tec Controls LTD
Bolton
06.2022 - 09.2022
- Prepared detailed reports after each visit documenting services rendered or repairs carried out.
- Offered prompt on-site service response to emergency breakdowns ensuring minimal disruption.
- Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
- Demonstrated excellent problem-solving skills, consistently resolved challenging technical issues.
- Liaised regularly with suppliers for timely parts acquisition, reduced equipment downtime.
- Performed extensive repair works to restore functionality in faulty machines.
- Documented work logs and repairs to maintain accurate records.
- Assembled mechanical components following specifications.
Education
GCSEs -
Westhoughton High School
Westhoughton 09.2017 - 06.2022
NVQ Level 1 - Plumbing & Heating
Bolton College
Bolton1 09.2022 - 07.2023
NVQ Level 3 - Plumbing & Heating
Bolton College
Bolton 09.2024 - 01.2025
Skills
- Plumbing installation
- Equipment troubleshooting
- Risk assessment
- Job reporting
- Customer relationship management
- Safety compliance
- Time management
- Team collaboration
- Problem solving
- Communication skills
- Quality control
- Efficient time management
- Punctuality and reliability
- Safety awareness
- Health and safety environment (HSE) knowledge
- Deadline-driven
Certification
FULL UK MANUAL DRIVING LICENSE
Affiliations
Aviation
Technology
Football
References
References available upon request.
Timeline
NVQ Level 3 - Plumbing & Heating
Bolton College
09.2024 - 01.2025
Apprnetice Plumbing & Heating Engineer
DG Plumbing & Heating
12.2023 - 01.2025
Crew member
McDonald's
08.2023 - 12.2023
NVQ Level 1 - Plumbing & Heating
Bolton College
09.2022 - 07.2023
Service engineer Internship
Hi-Tec Controls LTD
06.2022 - 09.2022
GCSEs -
Westhoughton High School
09.2017 - 06.2022
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