Robert Ballantyne

• Responsible for all aspects of managing soft services, four direct reports and 18 indirect reports.
• Post room
• Cleaning
• Lift and shift including porters
• Good-in
• Stores management
• Waste management on site including hazardous waste
• Proved successful working within tight deadlines and fast-paced environment. Developed good working relationships with own and client's staff at all levels. Driven by good results and achievements.
• Achieved cost savings in cleaning materials and air conditioning consumables.
• Responsible for keeping site open during bad weather, achieved fast clearance of snow and ice by using strong organizational skills and good inter team motivation
• Planned for post BREXIT buying in critical spares ahead of BREXIT.
• Demonstrated high level of initiative and creativity while tackling difficult tasks.

• Delivering and collecting bulk mail from regional distribution centres.
• Working to schedules produced by Royal Mail
• Loads are high value
• Achieved on time deliveries for 95% of loads
• Took on extra shifts as required
• Responsible for loading and unloading of mail and whilst in transit.
• Resolved problems, improved operations and provided exceptional service.
• Discussing problems with Royal Mail line managers when vehicle broke down or delivery was going to be delayed by traffic issues.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.
• Worked well in team setting, providing support and guidance.

Responsible for all aspects of pub.

• Health and safety.
• Stock ordering. Reduced stock waste by 25%
• Staff training.
• Developing good relationships with suppliers and customers.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Proven ability to develop and implement creative solutions to complex problems.
• Increased revenues of pub year on year. Went from £1,300 per week to £7,800 per week.
• Developed business taking on sponsorships of 3 local football teams, running three darts and pool teams.
• Supported local musicians.