Sarah Robina Anne Wynne
Hinckley,United Kingdom
Summary
Office manager within architectural practice, specialising in planning and development. Proficient in planning policy, stakeholder engagement, and regulatory compliance. Demonstrates ability to produce high-quality reports that contribute to project success and effective business management. Strong analytical, problem-solving, and organisational skills, with eagerness to advance in planning officer role.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work history
Officer Manager/ Project Administration Manager
J S Architects
Hinckley, Leicestershire
12.2021 - Current
- Worked diligently under pressure whilst preserving high-quality output.
- Maintained open communication channels with team members for collaborative work environment,.
- Liaised with local authorities to expedite planning permissions.
- Handled sensitive cases involving heritage sites, demonstrating respect towards cultural history whilst achieving client objectives.
- Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
- Managed conflict resolution for maintaining peace in the facility.
- Executed assigned duties responsibly thus meeting departmental expectations consistently.
- Managed multiple projects simultaneously, meeting strict deadlines consistently.
- Created detailed reports on proposed developments, impacting decision-making processes positively.
- Maintained comprehensive documentation of all architectural work performed throughout projects.
- Prepared presentations for prospective clients, securing new projects.
- Provided clerical and administrative support to senior architectural staff.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Coordinated meetings, improved interdepartmental communication.
Office Manager/PA to Directors
Hasker Architects Ltd
Knowle, Solihull
07.2014 - 09.2021
- Accountable for overseeing IT within the business, to rectify technical issues promptly and meet needs of the business including software, virus protection.
- managed the administration department
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Organised staff holiday schedules without disrupting workflow continuity.
- Streamlined invoice processing procedures for smoother financial operations.
- Provided support for Quality Management Systems (QMS), contributing to continuous improvement of quality processes.
- Provided reliable support for senior management team, resulting in improved business efficiency.
- Introduced new procedures to improve efficiency in quality assurance and project management.
- Updated, created new policy and ensured compliance with company policies and legal regulations.
- Managed our compliance with industry auditor, Achilles.
- Enhanced team performance with effective leadership, motivation and direction.
Receptionist/ PA to Director
Hasker Architects Ltd
Knowle, Solihull
04.2014 - 07.2014
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained an organised reception area for a professional business environment.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Coordinated all logistical aspects of corporate events leading to organised and successful functions.
- Ensured accuracy of financial records with meticulous bookkeeping tasks.
- Took minutes during meetings accurately preserving crucial details for future reference.
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
- Reviewed plans from architects and assisted with creating project reports.
- Maintained the main email account for the company and was first point of contact for all projects, answering client and design team communications with professionalism and accuracy.
Heath Care Assistant
NHS Professionals
Manchester
09.2009 - 04.2014
- Monitored vital signs of patients for early detection of health complications, with meticulous attention to detail for accurate readings.
- Able to prioritise patients who required more medical/nursing interventions and ensure tasks were managed and completed in a timely manner, complying with NHS timelines and regulations.
- Assisted in patient care, improved comfort and well-being.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Liaised between patients and healthcare professionals, facilitated effective communication channels and building rapport with patients and their families to advocate their needs.
- Facilitated smooth workflow in busy periods by coordinating effectively with team members.
Assistant Manager
Topman
Manchester
09.2007 - 09.2009
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Conducted audits, ensuring accurate reports.
- Adhered to brand policy and ensured that daily communications were rolled out effectively on to the shop floor
- Delegated tasks to team members efficiently improving overall productivity.
- Assisted in recruitment process to build an effective workforce.
- Minimised inventory loss for improved profit margins.
- Processed payroll for employees, ensuring punctual payment.
- Enhanced team performance with effective leadership and direction.
- Updated pricing and promotions to fulfil store goals.
- Drove customer retention by analysing feedback and KPI data.
Senior sales assistant
Warehouse
Manchester
07.2005 - 09.2007
- Managed returns and exchanges efficiently improving customer trust in our return policy.
- Coordinated staff schedules for efficient store operations.
- Oversaw cash handling procedures, ensuring accuracy and security.
- Collaborated closely with the store manager for planning promotional events successfully.
- Enhanced customer satisfaction by delivering excellent customer service.
- Designed attractive window and floor merchandise displays to increase daily footfall.
- Updated pricing and promotions to fulfil store goals.
- Drove customer retention by analysing feedback and KPI data.
Education
Bachelor of Science - Tourism Management
Sheffield Hallam University
Sheffield 09.2002 - 06.2005
AVCE - Travel and Tourism
North Warwickshire and Hinckley College
Nuneaton, Warwickshire 09.2000 - 07.2002
A-Levels - English Literature
North Warwickshire and Hinckley College
Nuneaton, Warwickshire 09.2000 - 07.2002
GCSEs -
Higham Lane School
Nuneaton, Warwickshire 09.1996 - 07.2000
Skills
- Thrives in high-pressure situations, balancing conflicting priorities
- Proficient daily user in full Microsoft Office suite, Outlook Emails and planning portal, many online database systems including document hub,
- Excellent interpersonal and verbal and written communication skills
- Excellent attention to detail, analytical and problem solving skills
- Full UK driving License
References
JS Architects
Contact Jeff Scoffham (Director)
jeff@js-architects.co.uk
Hasker Architects Ltd
Contact Jeff Scoffham (Director)
jeff@js-architects.co.uk
Timeline
Officer Manager/ Project Administration Manager
J S Architects
12.2021 - Current
Office Manager/PA to Directors
Hasker Architects Ltd
07.2014 - 09.2021
Receptionist/ PA to Director
Hasker Architects Ltd
04.2014 - 07.2014
Heath Care Assistant
NHS Professionals
09.2009 - 04.2014
Assistant Manager
Topman
09.2007 - 09.2009
Senior sales assistant
Warehouse
07.2005 - 09.2007
Bachelor of Science - Tourism Management
Sheffield Hallam University
09.2002 - 06.2005
AVCE - Travel and Tourism
North Warwickshire and Hinckley College
09.2000 - 07.2002
A-Levels - English Literature
North Warwickshire and Hinckley College
09.2000 - 07.2002
GCSEs -
Higham Lane School
09.1996 - 07.2000
Similar Profiles
Laura Gillette-MillsLaura Gillette-Mills
Architect/Principal at Hc Architects (AKA Hemmler+Camayd Architects)Architect/Principal at Hc Architects (AKA Hemmler+Camayd Architects)
Sheri PersicoSheri Persico
Administrative Assistant at BBS Architects, Landscape Architects, & Engineers P.C.Administrative Assistant at BBS Architects, Landscape Architects, & Engineers P.C.
Emily BellEmily Bell
Project Architect at Annum Architects (formerly Ann Beha Architects)Project Architect at Annum Architects (formerly Ann Beha Architects)
Charlie SmithCharlie Smith
Senior SIPP & SSAS Manager at Punter Southall SIPP LimitedSenior SIPP & SSAS Manager at Punter Southall SIPP Limited
Rajalben OdedraRajalben Odedra
Team Leader at Gokul vrindavan care homeTeam Leader at Gokul vrindavan care home