RITA IHOTU SUNDAY
Kaduna
Summary
Experienced Salesperson with knack for building lasting client relationships, driving revenue growth, and meeting sales targets. Skilled at tailoring sales strategies to individual client needs, resulting in increased customer satisfaction and loyalty. Known for closing high-value deals and contributing to team success through collaborative efforts and innovative problem-solving.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Salesperson
Tower Galvanised Product
Kaduna
01.2025 - Current
- Assisted customers in identifying their needs and recommending suitable products.
- Developed strong relationships with clients through effective communication and follow-up.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed transactions accurately and efficiently at point of sale ensuring customer convenience.
- Maintained up-to-date knowledge of promotions and new product launches to inform customers.
- Handled customer inquiries and resolved issues promptly to ensure a positive shopping experience.
- Demonstrated products effectively to generate interest among potential buyers.
- Implemented up-selling techniques, boosted revenue growth.
Internet cafe attendant
Deklag Computer Center
Adamawa Yola
02.2024 - 12.2024
- Assisted customers with computer usage and troubleshooting various technical issues.
- Provided information about available services and products to customers to facilitate informed decisions.
- Managed payment transactions and maintained accurate records of services rendered to customers.
- Collaborated with team members to improve workflow and enhance overall service delivery.
- Trained new staff on operational procedures and customer service standards to ensure consistency.
- Responded promptly to customer inquiries, providing information and assistance as needed.
- Managed daily operations for smooth running of internet café.
Education
Bachelor of Engineering - Chemical Engineering
Modibbo Adama University of Technology
Yola, Nigeria 10.2017 - 08.2024
Skills
- Sales cycle understanding
- Constructive feedback receiving
- Email marketing proficiency
- Sales funnel management
- Field sales execution
- Direct sales experience
- Virtual selling capabilities
- E-Commerce platform utilisation
- Product knowledgeability
- Proactive prospecting
Reference
Available on request.
Timeline
Salesperson
Tower Galvanised Product
01.2025 - Current
Internet cafe attendant
Deklag Computer Center
02.2024 - 12.2024
Bachelor of Engineering - Chemical Engineering
Modibbo Adama University of Technology
10.2017 - 08.2024