Summary
Overview
Work History
Education
Skills
sections.external_links.name
Languages
Other Experiences
Certification
Timeline
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Risa Roelofsma

London,United Kingdom

Summary

A dedicated professional with a strong background in hospitality and customer service, complemented by skills in researching and analysis. Demonstrates leadership abilities and is first-aid certified, ensuring a safe and efficient work environment. Also proficient in jazz trumpet, showcasing versatility and creativity. Committed to leveraging these skills to contribute effectively to team success and organisational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess and Leader

Soho Live Venues
London
09.2024 - Current

As a hostess I deliver attentive and personal table service, interacting with guests with friendliness and care to establish
good customer relations and promote the Jazz Clubs membership. Additionally, I support the bar manager to ensure
smooth changeovers between shows such that no tabs are unaccounted for, the floor is cleaned and reset, and all new
arrivals have tickets checked.


Researcher (Voluntary)

Child Helpline International
London, Greater London
02.2024 - 12.2024
  • I perform a multitude of duties that significantly contribute to my learning experience as a law student
  • One of my main responsibilities involves desk research and review of European policy documents
  • This task not only improves my understanding of these policies but also equips me with the necessary skills to analyze legal documents effectively
  • In addition, I provide insights and guidance on European policy and child helplines
  • This role gives me a deeper understanding of how these policies directly impact child helplines and the children they serve
  • It also provides me with a practical application of the theoretical knowledge I gain from my law studies
  • This combination of theoretical knowledge and practical experience greatly enhances my learning

International Student Buddy

University of Law
London, Greater London
10.2023 - 10.2024
  • As an International Student Buddy Leader, I am responsible for providing support and guidance to international students at my university
  • My role involves leading a team of international student buddies, assisting both my colleagues and international students, organising events, and delivering informative talks

Pastoral and Activity Leader

InvestIN
London, Greater London
07.2024 - 08.2024
  • At InvestIN, I played a key role in enhancing the student experience as a Pastoral and Activity Leader
  • My responsibilities included ensuring student safety, well-being and engagement in our diverse social program
  • I provided daily care to 25-30 students, acting as a friendly face, their primary contact, and role model, and oversaw their health and safety, including daily registrations and escorting them to program sites
  • Additionally, also managed student behaviour following the Behaviour Matrix and ensured adherence to behaviour plans
  • In terms of safeguarding, I attended regular meetings with the team, kept up-to-date records, informed my superiors of issues immediately, and followed safeguarding policies and Code of Conduct
  • I also completed mandatory safeguarding training to ensure compliance with safeguarding practice

Auditor

Serve Legal
London, Greater London
05.2023 - 02.2024
  • As a Serve Legal Auditor, my main responsibility was to conduct comprehensive audits and investigations to ensure compliance with legal and regulatory requirements
  • Key Skills and Qualifications: Extensive knowledge of local and national legal requirements pertaining to the service of alcohol and entertainment venues
  • Strong attention to detail and ability to identify potential compliance issues
  • Excellent communication and interpersonal skills to interact with establishment owners, staff, and patrons
  • Proficient in conducting thorough audits, documenting findings, and preparing detailed reports
  • Ability to work independently and efficiently, managing multiple audits simultaneously

Front of House

ATG
London, Greater London
11.2023 - 01.2024
  • As a front-of-house team member at the Lyceum Theatre for Disney's The Lion King, I played a crucial role in creating a welcoming and enjoyable experience for our valued patrons
  • I was responsible for ensuring the smooth operation of the theatre's front-of-house activities, including ticket scanning, ushering, bartending, waitressing, hosting in the lounge, selling products and assisting guests with any inquiries or needs they may have

Young Lawyer Internship

InvestIn
London
07.2022 - 08.2022
  • InvestIn Summer Law Program: internship during which I was coached through immersive experiences with lawyers from world-renowned firms specialising in criminal, corporate, human rights, family, and international law

Education

LLB - Accelerated LLB

University of Law
London
09.2023 -

INTERNATIONAL BACCALAUREATE -

ANGLO EUROPEAN SCHOOL
09.2020 - 06.2022

Skills

  • Hospitality and Customer Service
  • Researching and Analysis
  • Jazz Trumpet
  • Leadership
  • First-aid certified

Languages

English
Native
Spanish
Advanced (C1)

Other Experiences

  • Global Litigation Internship, Herbert Smith Freehills (Forage), London, London, Greater London, 09/01/23, 09/30/23, Gained practical skills in dispute resolution and business development.
  • Advanced Experience Internship, Ashurst LLP (Forage), London, London, Greater London, 05/01/23, 05/31/23, Engaged in a dynamic and immersive virtual learning environment.
  • Young Lawyer Internship, InvestIn, London, London, Greater London, 07/01/22, 08/31/22, Coached through immersive experiences with lawyers.
  • Music Work Experience, YourSpace Music, London, London, Greater London, 03/01/21, 03/31/21, Learned about running a business and shadowed a trumpet teacher.
  • Musician, NYJO, London, London, England, 01/01/16, 03/31/20, Played trumpet for the National Youth Jazz Orchestra Jazz ensemble.

Certification

· Trumpet Grade 7

· Autism Awareness

· Safeguarding Children with SEN and Disabilities

· Mental wellbeing in children and young people

· Keeping Children Safe in Education

· FGM Awareness

· First Aid Essentials

· Piano Grade 7

· Safeguarding Young People

· The Prevent Dury

· Suicide Awareness and Prevention

· How to be an Effective Fire Warden or Fire Marshal

· Equality and Diversity

· An Induction to Boarding

· Child Protection in Education

· Pony Club Road Safety


· Moving and Handling

· Pony Club C+ test

Timeline

Hostess and Leader

Soho Live Venues
09.2024 - Current

Pastoral and Activity Leader

InvestIN
07.2024 - 08.2024

Researcher (Voluntary)

Child Helpline International
02.2024 - 12.2024

Front of House

ATG
11.2023 - 01.2024

International Student Buddy

University of Law
10.2023 - 10.2024

LLB - Accelerated LLB

University of Law
09.2023 -

Auditor

Serve Legal
05.2023 - 02.2024

Young Lawyer Internship

InvestIn
07.2022 - 08.2022

INTERNATIONAL BACCALAUREATE -

ANGLO EUROPEAN SCHOOL
09.2020 - 06.2022
Risa Roelofsma