Bilal Bouras

Handled stock control duties diligently preventing overstocking or shortages.

Improved customer service by implementing new procedures and protocols.

Managed cash registers accurately reducing discrepancies at end of day reconciliation.

Conducted team meetings on a regular basis, promoting open communication within the team.

Handled customer complaints effectively, restoring trust in our brand.

Maintained cleanliness of the café area whilst preparing orders.

Promoted seasonal beverages effectively increasing their uptake.

Exhibited knowledge of various coffee blends for enhanced customer experience.

Performed cash handling duties accurately to maintain financial integrity.

Managed stock levels efficiently, preventing shortage during peak hours.

Recommended drinks to customers, increasing overall sales.

Maintained a clean and organised bar, enhancing customer satisfaction.

Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.

Assisted in stock management to prevent food wastage.

Conducted regular inventory checks; ordered supplies as necessary.

Contributed innovative ideas for seasonal menu changes, enhancing restaurant's offerings.

Gained expertise in a variety of cooking techniques whilst honing culinary skills.

Utilised excellent teamwork skills whilst working alongside a large team of chefs.

Stepped up as acting Sous Chef during the absence of senior staff, demonstrating leadership capability.

Supported head chef with stock control and rotation, minimising waste with FIFO systems.

Ive learned to Handled phone and online orders to meet service targets and been teached to operate pizza oven and other kitchen equipment according to manufacturer instructions ,Cooked pizzas using gas, electric ovens and Completed comprehensive closing and cleaning checklists.