Ripal Patel
Wembley,Brent
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Offering strong customer service and teamwork skills gained from various roles. Knowledgeable about maintaining cleanliness and upholding health and safety standards in fast-paced environments. Ready to use and develop communication, problem-solving, and multitasking skills in Hospitality sector.
Overview
2026
2026
years of professional experience
Work history
Food and beverage team member
Crowne Plaza Docklands
London, United Kingdom
06.2024 - Current
- Enhanced dining experience with attentive and prompt service.
- Adhered to company policies whilst serving alcoholic beverages responsibly, maintaining pub reputation.
- Adhered strictly to food safety regulations; ensured safe preparation and handling practices.
- Took part in team meetings; contributed valuable feedback on improving operations.
- Collaborated with kitchen staff for smooth operation during busy periods.
- Maintained high hygiene standards in all food preparation areas, promoting health safety measures.
- Actively listened to guests and understood when managing complex food service complaints.
- Laid tables with appropriate cutlery, crockery and condiments to agreed standards.
- Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
- Successfully done many M&E such as Wedding and Parties of more then 200 people.
Breakfast Assistant
Bermondsey Square Hotel
London, United Kingdom
05.2024 - 06.2024
- Managed early morning breakfast setup, improving dining room efficiency.
- Delivered outstanding customer service by promptly serving breakfast and beverages.
- Set-up and operated line for breakfast and lunch service.
- Coordinated breakfast services, providing guests with an enjoyable dining experience.
Laundry and dry cleaning operator
Little Bill
London, United Kingdom
02.2024 - 06.2024
- Ironed and folded clothes to meet high standards of presentation.
- Steam cleaned delicate fabrics for optimal results without damage.
- Hand washed delicate items, safeguarding their condition and longevity.
- Kept accurate records of incoming and outgoing laundry to prevent mix-ups.
Cleaner/ Housekeeper/ Room Attendant
Holiday inn
London, United Kingdom
11 2023 - 02.2024
- Cleaned and dried windows, mirrors and glass surfaces.
- Safely stored cleaning solutions, equipment and chemicals.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Restocked, refreshed and sanitised bathroom facilities.
- Made beds and changed sheets and pillow cases to hotel standards.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Deep cleaned carpets using steam cleaner.
Porter
Royal National Hotel
London, United Kingdom
02.2024 - 02 2024
- Handled and stored luggage and packages with care to prevent damage.
- Carried luggage for guests, providing outstanding customer service.
Luggage Handler
Crown Plaza Hotel
London, United Kingdom
01 2024 - 01 2024
- Handled fragile and bulky items with due care for safe transportation to designated destinations.
- Coordinated group arrivals and departures, handling multiple luggage items efficiently.
- Greeted arriving guests and transported luggage to designated rooms to enhance guest experience.
- Carried luggage for guests, providing outstanding customer service.
- Handled and stored luggage and packages with care to prevent damage.
Education
Bachelor of Science - Chemistry
Gujarat University
Ahmedabad03.2018
Skills
- Kitchen deep cleaning
- Sweeping
- Hoovering
- Housekeeping
- Cleaning equipment knowledge
- Vacuuming
- Hard floor mopping
- Carpet vacuuming
- Cleaning chemicals knowledge
- Manual handling
- Luggage loading
- Guestroom inspections
- Operating room preparation
- Room service coordination
- Dining room set-up
- Room features knowledge
- Customer service
- Bar service
- Accurate order taking
Languages
Hindi, Gujarati
Native
English
Upper intermediate
B2
Timeline
Food and beverage team member
Crowne Plaza Docklands
06.2024 - Current
Breakfast Assistant
Bermondsey Square Hotel
05.2024 - 06.2024
Laundry and dry cleaning operator
Little Bill
02.2024 - 06.2024
Porter
Royal National Hotel
02.2024 - 02 2024
Cleaner/ Housekeeper/ Room Attendant
Holiday inn
11 2023 - 02.2024
Luggage Handler
Crown Plaza Hotel
01 2024 - 01 2024
Bachelor of Science - Chemistry
Gujarat University
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