Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Ripal Patel

Ripal Patel

Wembley,Brent

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Offering strong customer service and teamwork skills gained from various roles. Knowledgeable about maintaining cleanliness and upholding health and safety standards in fast-paced environments. Ready to use and develop communication, problem-solving, and multitasking skills in Hospitality sector.

Overview

2026
2026
years of professional experience

Work history

Food and beverage team member

Crowne Plaza Docklands
London, United Kingdom
06.2024 - Current
  • Enhanced dining experience with attentive and prompt service.
  • Adhered to company policies whilst serving alcoholic beverages responsibly, maintaining pub reputation.
  • Adhered strictly to food safety regulations; ensured safe preparation and handling practices.
  • Took part in team meetings; contributed valuable feedback on improving operations.
  • Collaborated with kitchen staff for smooth operation during busy periods.
  • Maintained high hygiene standards in all food preparation areas, promoting health safety measures.
  • Actively listened to guests and understood when managing complex food service complaints.
  • Laid tables with appropriate cutlery, crockery and condiments to agreed standards.
  • Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
  • Successfully done many M&E such as Wedding and Parties of more then 200 people.

Breakfast Assistant

Bermondsey Square Hotel
London, United Kingdom
05.2024 - 06.2024
  • Managed early morning breakfast setup, improving dining room efficiency.
  • Delivered outstanding customer service by promptly serving breakfast and beverages.
  • Set-up and operated line for breakfast and lunch service.
  • Coordinated breakfast services, providing guests with an enjoyable dining experience.

Laundry and dry cleaning operator

Little Bill
London, United Kingdom
02.2024 - 06.2024
  • Ironed and folded clothes to meet high standards of presentation.
  • Steam cleaned delicate fabrics for optimal results without damage.
  • Hand washed delicate items, safeguarding their condition and longevity.
  • Kept accurate records of incoming and outgoing laundry to prevent mix-ups.

Cleaner/ Housekeeper/ Room Attendant

Holiday inn
London, United Kingdom
11 2023 - 02.2024
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Made beds and changed sheets and pillow cases to hotel standards.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Deep cleaned carpets using steam cleaner.

Porter

Royal National Hotel
London, United Kingdom
02.2024 - 02 2024
  • Handled and stored luggage and packages with care to prevent damage.
  • Carried luggage for guests, providing outstanding customer service.

Luggage Handler

Crown Plaza Hotel
London, United Kingdom
01 2024 - 01 2024
  • Handled fragile and bulky items with due care for safe transportation to designated destinations.
  • Coordinated group arrivals and departures, handling multiple luggage items efficiently.
  • Greeted arriving guests and transported luggage to designated rooms to enhance guest experience.
  • Carried luggage for guests, providing outstanding customer service.
  • Handled and stored luggage and packages with care to prevent damage.

Education

Bachelor of Science - Chemistry

Gujarat University
Ahmedabad
03.2018

Skills

  • Kitchen deep cleaning
  • Sweeping
  • Hoovering
  • Housekeeping
  • Cleaning equipment knowledge
  • Vacuuming
  • Hard floor mopping
  • Carpet vacuuming
  • Cleaning chemicals knowledge
  • Manual handling
  • Luggage loading
  • Guestroom inspections
  • Operating room preparation
  • Room service coordination
  • Dining room set-up
  • Room features knowledge
  • Customer service
  • Bar service
  • Accurate order taking

Languages

Hindi, Gujarati
Native
English
Upper intermediate
B2

Timeline

Food and beverage team member

Crowne Plaza Docklands
06.2024 - Current

Breakfast Assistant

Bermondsey Square Hotel
05.2024 - 06.2024

Laundry and dry cleaning operator

Little Bill
02.2024 - 06.2024

Porter

Royal National Hotel
02.2024 - 02 2024

Cleaner/ Housekeeper/ Room Attendant

Holiday inn
11 2023 - 02.2024

Luggage Handler

Crown Plaza Hotel
01 2024 - 01 2024

Bachelor of Science - Chemistry

Gujarat University
Ripal Patel