Seth Hervin DOB: 05/06/2010
NEWTON ABBOT,Devon
Summary
Experienced in the restaurant industry with a strong focus on customer service and operational efficiency. Proficient in handling difficult customers, timely service delivery, and payment processing. Demonstrates expertise in menu knowledgeability, food preparation, and allergen awareness. Skilled in using electronic ordering systems, cash handling, and maintaining workplace cleanliness. Adept at communicating with kitchen staff to ensure smooth operations and high-quality service.
Overview
1
1
year of professional experience
Work history
Food and beverage assistant
Josie's ice cream parlour and cafe.
Bovey Tracey, Devon
06.2024 - Current
- Checked food quality before serving ensuring a pleasant customer experience.
- Assisted in inventory management for efficient stock control.
- Maintained cleanliness in café and kitchen area which contributed to a pleasant atmosphere.
- Managed queue effectively during peak hours for seamless ordering processes.
- Greeted each customer warmly, creating a friendly cafe experience.
- Coordinated with team members for smooth shift transitions.
- Balanced till at end of day, maintaining accurate records.
- Completed opening and closing procedures each day.
- Kept kitchen areas and general cafe clean and orderly.
- Counted change correctly and issued customer receipts.
- Promoted café's special offers and discounts.
- Managed and used coffee vending machine (Azkoyen Vitro S5 MIA)
- Prepared cold food such as "cold baps" and sandwiches
- Safely operated and used heated equipment including: hot water dispenser, coffee machine as referenced, panini press, microwave.
Education
GCSEs - Varied
South dartmoor community college
Ashburton, Devon 09.2021 -
Food Safety Awareness - Part A and B - Food
brightsafe.com
Food Allergen Awareness - Overview - Food
brightsafe.com
Fire Resistance In Buildings and Fire Extinguisher - Safety
brightsafe.com
Health & Safety Awareness - Overview - Safety
brightsafe.com
Temperature In The Workplace - Overview - Food
brightsafe.com
Skills
- Handling difficult customers
- Menu knowledgeability
- Use of cleaning equipment
- Menu design understanding
- Workplace cleanliness
- Tables setup proficiency
- Patience and tolerance
- Timely service delivery
- Taking orders
- In-Depth allergen knowledge
- Communicating with kitchen staff
- Electronic ordering systems use
- Restaurant protocol familiarity
- Cash handling
- Customer Service
- Payment Processing
- Food preparation
- Opening and closing procedures
- Just In Time stock control
- Food allergy awareness
- Kitchen deep cleaning
- Coffee machine operation
- Restaurant sanitisation
- Food plating
- Food safety and storage
- Cash register operation
- Food temperature monitoring
References
References available upon request.
Timeline
Food and beverage assistant
Josie's ice cream parlour and cafe.
06.2024 - Current
GCSEs - Varied
South dartmoor community college
09.2021 -
Food Safety Awareness - Part A and B - Food
brightsafe.com
Food Allergen Awareness - Overview - Food
brightsafe.com
Fire Resistance In Buildings and Fire Extinguisher - Safety
brightsafe.com
Health & Safety Awareness - Overview - Safety
brightsafe.com
Temperature In The Workplace - Overview - Food
brightsafe.com
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