Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Richard Scott

Quality Engineer

Summary

Adaptable and detail focused Quality Engineer with both hands on and management experience in all aspects of the software development lifecycle. Proven success in planning, testing and delivering varied reliable and efficient solutions across the Financial Services sector. Extensive background with key software testing methodologies and working at pace to deliver. Experience of both manual and automated testing solutions as well as the Continuous Development and Integration testing and delivery approach. Track record of identifying and resolving defects to ensure high-quality software releases


Overview

26
26
years of professional experience
3
3
Certifications

Work History

Quality Engineer

Lloyd's Banking Group
01.2016 - Current

Responsible for the management and delivery of all aspects of testing for regulatory projects.

  • Develop test strategies, test plans, test cases, and test scripts based on business requirements and functional specifications documents.
  • Execute manual scripts as part of broad spectrum of releases for both internal and third party applications.
  • Reviewed existing manual tests to identify potential automated test scripts as part of 80% automation goal to replace repetitive software testing work.
  • Designed automated test scripts for use in future automated CI/CD pipeline.
  • Assisted in creation of Dev Op's CI/CD automation pipeline as part of move to auto mated process.
  • Supported continuous integration efforts for faster deployment cycles using Jenkins or similar tools.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Operate under Agile and Scrum frameworks to deliver change and releases as part of defined sprints.
  • Ensure testing processes are aligned with group and industry best practice.
  • Collaborate and liaise with varied project and business stakeholders to identify and define key release testing scenarios.
  • Documented testing procedures for developers and future testing use.
  • Incorporated delivery requirements into planning of testing schedules.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Improved software quality by conducting thorough testing and identifying bugs for timely resolution.
  • Collaborated with developers to ensure timely delivery of bug-free software products.
  • Enhanced user experience with effective communication between cross-functional teams.
  • Created detailed reports on engineering activities and findings.
  • Collaborated with other departments to facilitate successful project completion.
  • Trained and mentored junior engineers, providing guidance and direction in both testing and non-testing activities.
  • Led testing teams to help successfully complete projects on time and within budget.

Software Test Manager

Premium Credit Ltd
09.2013 - 01.2016
  • Led a mixed team of in-house and offshore testers to ensure timely delivery of credit risk related software products.
  • Responsible for the planning, identification and allocation of testing resource for both upcoming and in-flight project releases.
  • Carried out concurrent test management of multiple vendors working on varied strategic, tactical and ad hoc releases.
  • Conducted thorough risk analysis to identify potential issues and develop mitigation strategies.
  • Provided regular reports relating to testing progress to key stakeholders and senior management.
  • Reduced software release time by streamlining test processes, resulting in faster product launches.
  • Developed customized testing solutions to address unique challenges faced in specific industry verticals.
  • Managed and co-ordinated defect management process including prioritisation, resolution and fix retesting of bugs through regular meetings with key stakeholders.
  • Responsible for identifying improvements to testing practice and process to enhance software delivery.
  • Identified, introduced and managed test management and defect tool for improved testing and traceability.

Software Test Analyst

Towergate Partnership
08.2010 - 08.2013
  • Improved software quality by developing and executing comprehensive test documentation and manual test cases.
  • Successfully tested and supported all elements of functional and user acceptance testing for end to end e-insurer upgrade.
  • Provided full system testing and support for system upgrade for specialist underwriting application.
  • Enhanced software reliability through identification, documentation and tracking of defects for all internal business colleagues and external third party suppliers.
  • Contributed to continuous improvement initiatives by analysing root causes of defects and implementing corrective actions.
  • Supported other elements of both functional and non-functional testing including static, maintenance integration and usability testing.

Test Engineering Senior Analyst

Friends Life
02.2005 - 10.2009
  • Responsible for the implementation of business test plans through extensive user acceptance testing on both front and back end systems.
  • Managed testing on small or elements of larger projects.
  • Analysed detailed business requirements to identify and plan testing solutions.

Software Test Analyst

Friends Life
11.2003 - 02.2005
  • Enhanced software reliability through meticulous identification, documentation, and tracking of defects.
  • Facilitated smooth product releases by collaborating closely with developers to resolve issues promptly.
  • Achieved faster issue resolution through effective use of bug-tracking tools such as JIRA or Bugzilla for reporting defects accurately and comprehensively.
  • Streamlined communication between teams by serving as a liaison between QA, development, and project management departments.

Administration Consultant

Friends Life
04.1999 - 11.2003
  • Responsible for the full administration and customer service for a broad portfolio of employer pension schemes,

Education

Bachelor of Arts - History

University of Wales
Swansea
04.2001 -

Skills

Test Planning, Test Execution & Defect Tracking

Functional & Non-Functional Testing

Manual & Automated Testing

Test Automation Frameworks

Continuous Integration & Continuous Development

Test Documentation & Strategy

Software Development Life Cycle

Software

GitHub

VS Code

YAML

Google Cloud Platform

Docker

Dynatrace

Jenkins

Certification

ISTQB - Certificate in Advanced Test Management

Timeline

Quality Engineer

Lloyd's Banking Group
01.2016 - Current

Software Test Manager

Premium Credit Ltd
09.2013 - 01.2016

Software Test Analyst

Towergate Partnership
08.2010 - 08.2013

Test Engineering Senior Analyst

Friends Life
02.2005 - 10.2009

Software Test Analyst

Friends Life
11.2003 - 02.2005

Bachelor of Arts - History

University of Wales
04.2001 -

Administration Consultant

Friends Life
04.1999 - 11.2003
Richard ScottQuality Engineer