Summary
Overview
Work history
Education
Skills
REFERENCES
INTERESTS
Timeline
Generic
Richard Lindsay

Richard Lindsay

London

Summary

Detail-oriented professional with experience in high value asset authentication and operational management within the luxury sector, combined with a strong background in executive level administrative support in an engineering environment. Demonstrated ability to work with precision, confidentiality, and strict procedural standards, delivering consistently high levels of accuracy and customer service. Highly organised and analytical, with a growing interest in information technology and digital systems, and a strong aptitude for learning technical processes. Well-suited to a role requiring meticulous evidence handling, data integrity, compliance with protocols, and the effective use of authentication based systems

Overview

21
21
years of professional experience
10
10
years of post-secondary education

Work history

Senior Servicing Authenticator

Chrono24 UK
07.2024 - 03.2025
  • Authenticated and diagnosed high-value timepieces from top-tier brands.
  • Managed technical team of authenticators and data specialists.
  • Maintained quality and precision under fast-paced, deadline-driven environments.

Senior Servicing Associate

The Watch Atelier
05.2021 - 07.2024
  • Oversaw diagnostics and repair processes for luxury watches.
  • Final quality control expert for timepiece servicing and polishing.
  • Coordinated technical workflow for in-house technicians.

Executive P.A to Director/ Head receptionist

MAND- Pressure & Lift Consultants
London
11.2017 - 05.2021
  • Facilitated efficient check-ins and check-outs, enhancing overall client experience.
  • Delivered service reports directly to the Managing Director.
  • Ensured exceptional customer care and reduced service inefficiencies.
  • Supervised other reception staff to ensure high standards of service delivery were consistently met.
  • Supervised daily office operations and addressed any workplace inconsistencies or issues.

Service Administrator

OMEGA (Swatch Group)
10.2011 - 11.2015
  • Coordinated boutique repairs and liaised with Swiss headquarters.
  • Performed adjustments and repair checks for high-end Omega watches.

Sales Supervisor / Website Manager / Event Support

Jura Watches & The Watch Gallery
03.2009 - 09.2011
  • Supervised sales team and managed Client Book.
  • Organized repairs and service bookings for online and retail customers.
  • Assisted in luxury watch events and handled e-commerce operations.
  • Led, directed and motivated sales team to achieve sales objectives.
  • Mentored sales team to use tools and techniques for best sales success.

Area Sales Manager / Watch Technician

In-Time Watch Repairs
01.2004 - 03.2009
  • Promoted from technician to regional sales manager across the UK.
  • Specialized in mechanical restoration and customer consultation.
  • Managed team of six watchmakers and exceeded sales targets.

Education

Diploma - Conservation & Restoration of Clocks and Watches

City of Westminster University
01.2008 - 01.2013

1st Year Degree - Electrical Engineering

City of Westminster University
01.2003 - 01.2004

BTEC in Electrical Engineering - undefined

Paddington College
01.1999 - 01.2003

GCSEs - Maths (B), English (B), Business Studies (B), IT (C)

Haberdasher Askes Hatcham College

Skills

  • Access control system knowledge
  • Sensitive information handling
  • Professional demeanour
  • Luxury Authenticator
  • IT systems knowledge
  • GDPR regulations understanding
  • Quality control standards
  • Organisational excellence

REFERENCES

References available upon request

INTERESTS

I have a strong interest in forensic identification, biometric systems, and the application of information technology within investigative and security environments. Drawing on my experience in luxury watch authentication, I am particularly interested in precision-based analysis, evidence handling, and the verification of authenticity through detailed examination. My background in high-level customer service and executive PA support has strengthened my commitment to confidentiality, accuracy, and procedural compliance key principles within forensic operations. I am keen to further develop my technical knowledge of digital systems, databases, and biometric technologies, and to apply my analytical skills within an IT-enabled forensic setting where attention to detail, integrity, and structured processes are essential.

Timeline

Senior Servicing Authenticator

Chrono24 UK
07.2024 - 03.2025

Senior Servicing Associate

The Watch Atelier
05.2021 - 07.2024

Executive P.A to Director/ Head receptionist

MAND- Pressure & Lift Consultants
11.2017 - 05.2021

Service Administrator

OMEGA (Swatch Group)
10.2011 - 11.2015

Sales Supervisor / Website Manager / Event Support

Jura Watches & The Watch Gallery
03.2009 - 09.2011

Diploma - Conservation & Restoration of Clocks and Watches

City of Westminster University
01.2008 - 01.2013

Area Sales Manager / Watch Technician

In-Time Watch Repairs
01.2004 - 03.2009

1st Year Degree - Electrical Engineering

City of Westminster University
01.2003 - 01.2004

BTEC in Electrical Engineering - undefined

Paddington College
01.1999 - 01.2003

GCSEs - Maths (B), English (B), Business Studies (B), IT (C)

Haberdasher Askes Hatcham College
Richard Lindsay